Tài Khoản Khách
ngày 1 tháng 3 năm 2024
The facilities were ok. Nothing special about it. They ask for your room number for everything even taking towels for the pool. The breakfast was included and was a buffet. That was ok. The welcome drinks only included 2 options lemonade or chilcano. The rooms were ok too only thing we didn’t like was the shower door wasn’t wide enough to prevent water to splash out of the shower so we always had a pool of water every time we shower/ bath. The NYE party wasn’t included with stay and was 160USD per adult and 80USD for children. It was NOT worth the price at all. It included buffet, “cotillón” (party hats) very poor, glass of champagne, a 360 video and a live band that only played old music from the 50s-60s all in Spanish/ local, no drinks were included (not even water). One of the entrees from the buffet had gone bad and they gave one free drink for our table cause we let them know. For the kids they had movies on a separate area with 2 ladies looking after he children. Provided a Mat blanket and pillow, pop corn and hot chocolate more tailored for children older than 6. My 3yo found the movies scary and didn’t want to stay. Overall, I wouldn’t stay there again. It’s too expensive for what they offer. Other hotels in the area that charge about the same included the NYE party and didn’t have much extra fees/ charges. Also they told me we had to pay 10% extra for “service fee” which we didn’t know about until we were checking in. I don’t know if that is a regular practice. This was a kinda last minute trip so we didn’t have many options left.
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