Tài Khoản Khách
26 tháng năm, 2024
The hotel was very clean as was pool areas and restaurant. The food was very good especially the puddings delicious complements to all the chefs and restaurant workers and bar staff who were all very helpful and worked really hard. I had top floor room overlooking the pool. This was a bit noisy sometimes as people were drinking in the outside bar till 1230pm.( but they were on holiday so I ignored this) Three things I personally was not happy with the gym did not open till 10 am. You could not swim till after 10 am , this was a personal thing as I like to get any exercise done in the morning. I went out early your very close to the harbour can walk /run along the coastline. Lastly no courtesy rooms available for late check out ?..… for 4 star I thought this very poor they offered one Shower room outside poolside if this was in use you would not be able to use it. I paid 80 euros for late checkout keeping my room till 6pm I did discuss this with two of the staff { ladies ) about this and they said they would take this on bored. ( let’s hope they do) And they did offer to give me my money back and a curtesy room, I preferred to keep my room on. One of the staff did say the reason they did not supply Curtesy rooms was that you could use your All inclusive band till you leave? I have never had to hand my band in on any of the hotels I have stayed at and I have been visiting Cyprus for many years and seeing as I arrived there late evening (so lunch and dinner were finished )this seemed a bit of a lame excuse… hotels should look after their guests from start to finish this way they will return.
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