Brick Palma - Turismo de Interior

Great value for money. Nice spot in the centre. Dont expect much luxury. Ac didnt work great and the shower was semi broken. Besides that the accomodation was great, comfy beds and a nice brick look.

Hotel is at a great location, staff was very helpful and polite, our room was clean and got everything we needed-even an extra bed on the upper floor:) There is a luggage room and a courtesy bathroom that you can use after check out which was very helpful and super clean. We would like to stay again at the Brick Palma.

Great staff, location is great for the Cathedral and shops. The bar is excellent, always a great atmosphere once it opens at 5pm

Our delayed flight from Gatwick meant we arrived after the reception closed at 5pm. There had been good communication from the hotel by email and WhatsApp and we had been sent instructions for access if we arrived later than 5pm. These instructions worked fine but unfortunately the keys to both our rooms did not work and we had to call the emergency number for assistance; not what you want when you have been travelling all day. After this was rectified and we accessed our rooms we were quite surprised at how basic they were; bare concrete floors, a very unforgiving fluorescent ***** light overhead, a mini fridge with two small bottles of water and no glasses to drink from [in our room], no mirror other than the one above the sink in the bathroom and towels which were clean but had the texture of rough sandpaper. On the plus side, the AC was very good and the beds were very comfortable. There is a lift to the upper floors which was very necessary as it was extremely hot and the stairs are too much if you have heavy bags to carry. After a full day out the next day, we returned to freshen up for the evening and AGAIN our room keys didn't work and, as it was after 5pm, we had the same situation as before, waiting for someone to come and fix the problem; very frustrating as it was over 30 degrees outside and we just wanted a shower. When we finally gained access to the rooms they had been made up but the towels were not replaced, neither was the water replaced in the fridge. I don't know if this is Brick policy but perhaps that is something that should be considered in future. Also, bring your own toiletries for the shower as the ones provided smelled awful. On the street below the hotel rooms, there is a very popular bar which we enjoyed very much. This bar doubles as the hotel reception. The bar staff were excellent and very friendly. The general location is very good for exploring Palma on foot and there are some really good places to eat a short walk from the hotel so we ate some excellent meals over the weekend we were in staying. So, overall, a great weekend in Palma but I can only rate the Brick rooms as average. My suggestion would be that perhaps the reception should be staffed at all times that there are guests staying - closing the reception at 5pm really isn't acceptable.

There’s a lot to like about this hotel. Very friendly and helpful staff. Good location. Nice room with comfortable bed and good shower. The luggage storage and shower facilities were very welcome as we had a late flight home on our last day. Unfortunately our room was directly above the extremely noisy bar. We knew there was a bar but assumed it was for the use of guests only, which was not the case, and it is open to all (despite notices on the tables outside to the contrary). We couldn’t even sit out on our balcony and hold a conversation due to the music, shouting, barking dogs and crying babies. The smoke fumes weren’t very pleasant either. When the outside space eventually closes the activity, including an inexplicable amount of furniture moving, continues indoors. Also tea making facilities would have been nice but not a major problem. All in all we wouldn’t return to this hotel as the noise kept us awake til after midnight during the week and after 2am at the weekend.

Great location, good value. So friendly and very secure. Loft room perfect for stopovers with kids! They find the room such fun! An amazing base from which to explore Palma. Would have liked tea and coffee making facilities in the room or breakfast options. Loved it had a fridge though.

Central location, very friendly and helpful staff, comfortable, large bed

Excellent location in the centre of Palma. A lot of the main sights are within walking distance, and so are the train / bus station and Soller railway. Self check-in was very easy, and we were able to leave our luggage in a free, secure storage room to explore Palma more after check-out. The room was very quiet at night, even though it faced the street, and the hotel has a bar downstairs. However, we could hear voices from nearby rooms, suggesting the walls are quite thin. Not ideal when it happens early in the morning. The main negative was the uncomfortable bed. The pillows were too low, and the bed itself squeaked a lot even with normal turning over during the night, so we did not sleep well. Other than that, we felt the room was nice and spacious.

Everything is good except that there is significant noise from the outside seating area in the bar downstairs which is open till 1 am. Also you can smell the cigarette smoke from the bar area if the windows are open. We had to close the windows to get rid of both the issues. Location is decent.