Düsternbrook Guest Farm

A really beautiful guest farm. It was a great experience. Me and my friend’s did the right choice to stay here👍😁

I've never in my 37 years received worst customer service. We set off to stay at the farm from Windhoek. Around 10km from the farm, we were met by a riverbed with above knee height water. We were unable to proceed due to not having a 4x4. When we called the farm to ask for advice, they said that their website says that you need a 4x4 and that they could maybe pick us up in a couple of hours. The tone of the conversation left a sour taste in our mouths, so we opted not to either a) go back to Windhoek and rent a 4x4 or b) wait for the lift that maybe would come. As we did not wish to spend any further money with the farm, as they were rude. Not only on this occasion, but also on another phone call when we were enquiring about what activities were on offer. When asking the farm if we could please have a refund as we were unable to access the farm and their website did not mention the requirement of a 4x4, I got an email that is beyond rude, starting with "Talking about responsibility." I appreciate that some locations in Namibia may need a 4x4 to access. However, we have used the VW polo to access many locations, including Okapuka (a few km from Dusternbrook) and Okambara. So it was (in theory wrongfully) assumed that if a 4x4 was required, this would be something that we would be informed of (either when making the booking, looking at the farm's Directions page on their website, or on the multiple times we spoke with the farm on the phone before booking). The final email received from the farm included this lovely caption "If I travel abroad I find the the same condition. How do you think other guests made it to the farm? How did they manage? Just by taking the right decision. Kind regards Johann Vaatz " Sounds like I should have taken the right decision and not assumed that a farm thats hard to access would make the effort to tell potential customers that a 4x4 is required. Horrendous customer service. Avoid.

We booked 2 night “Point of view” as the grand finale of our 3 weeks tour and it was even better than expected: it was so awesome, it was the perfect place to get down, to relax and to assemble. If we ever come back to Namibia (which is not a question) we would make it the first or last leg of our tour

Point of view is a marvelous location, stunning view and very quiet. outstanding service of Gertrud; personald and freindly service; good cuisine. excellent value for money. We will come back and recommend the lodge.

Nice farm with a lot of history. Serveral rooms to stay localy decorated. One or the other room should be refurbished. Team very helpful, Breakfast and dinner very good. The game drives and animal feedings very close to wild animals. Walking trails well prepared including hiking map.

Nice surroundings, beautifull hotel, not far from Windhoek. Nice comfortable room with lovely view at the riverbedding where animals pass. Good and choicefull breakfast, nice diner. Friendly German owners.

I went to the farm for a horse riding holiday and had booked the corresponding package. The program was fantastic and very diverse. Seeing the many animals from the horseback was a completely different experience. The program was complemented by various game drives. The horses were all in very good health. The care and equipment were also excellent. My room was lovingly furnished, the food delicious and plentiful. The staff were consistently friendly and accommodating. I especially enjoyed the large pool, where one could relax during the day.

Nice Guest Farm with an unforgettable wildlife experience. Nice and very friendly staff. Clean Campground and facilities. It has water and electricity.Wifi even at campground. Shared bathrooms, showers and abolition. Possibilities to hike. Different game drives viable.

The charlets in the point of view were unique. Located 11 km from the main house, they were in perfect tranquility in the bush of Namibia. Many hikes are possible there without meeting a single person. Who would like to see few travelers is there really well kept. Food was always very good