ESLEAD HOTEL Namba Daikokucho

This is not a hotel. It is more like Airbnb. They do not offer any services that a hotel should. I arrived at the hotel at 14:00, an hour before the check-in time to drop off my luggage. But I had to wait outside in the rain because the main entrance was completely locked. No staff was working there. I waited for around 20 minutes and saw a cleaning lady walking pass the front desk area so I tried to ring the bell, she saw us but completely ignored. We had to sneak into the back of the hotel to find somebody and we finally found a staff member who did not know what to do. We stayed there for 6 days and the staff was changed daily. It seemed like they hired a part-timer. The room, itself was clean and they offered good facilities. However, they only offered 2 times cleaning service during my stay. Most of the time, no staff were present. I wonder if anything happened in the hotel, who would be responsible for it. If you do not expect any services or security, this place might be for you. Otherwise, I would highly recommend other hotels. There are many other affordable hotels that are able to offer good facilities with standard services.

Good location and comfy beds. Cleanliness could be better. The floor was dirtier after the room was cleaned. Also I never got a confirmation email for check in and check out. If the staff was not at the front desk, I wouldn't have been able to check in or even come into the building.

Love to stay here. Near train station and 1 stop away from Namba. Room big and clean