Stayable Orlando at Florida Mall

The room smelled, there were both dead and live roaches in the room. I want my money refunded.

Stayed here for This year's e d c festival in oct.. AND I WOULD STAY AGAIN first the good 1. You're not gonna find three nights for 220$ ANYWHERE ELSE especically if you last minute booked like we did 2. Despite all the other reviews. I didn't find any roaches in my room. It even smelled freshly mopped with bleach... 3. If you feel like saving quite a bit of money on ubers, the two bus stops outside of the property will take you to either downtown orlando or the airport... 2 DOLLARS TO GET TO THE AIRPORT! the bad 1. They charge you ten dollars if you want new towels 2. No phones ( not that big a deal) 3. No computers in lobby if you need to print something out. Overall I would book in advance and stay at a marriot or something if you're used to newer nicer hotels But for last minute of availability and price you get what you pay for and I was satisfied with my stay

The first 24 hours we didn’t have AC and we are in Florida, it was about 85 degrees outside and inside. They didn’t send anyone to fix the AC until I asked how I would be compensated for the uncomfortable stay. We only booked two days so half the stay was uncomfortable. There were dead roaches on the floor that they could’ve swept up before we checked in. I wanted to be moved to another room or a refund To leave and go to another hotel. They ignored the requests. I won’t be staying here again. Good luck to everyone else tho, they may have a better experience.

The service was poor, the facilities are dirty and the room are not in condition. The room has cockroaches, spiderweb, sheets were dirty and stained.

It was a disaster. There were no towels, the floors were disgusting, there were 2 beds and only 1 blanket. When front desk was called about these problems ,was told there was nothing that cpuld be done till morning. The room down from us had black mold on the walls. Never seen anyone from house keeping. There were no accessible vending machines.

Was nothing like the pictures, was told we couldn’t have more then 2 pillow in our room, no microwave, housekeeping didn’t come to our room once during our 6 day stay. Says they have a pool but it’s locked and nobody has a key for it. When I spoke to front desk they were not helpful at all. The rooms were disgusting and not at all clean. Would not recommend at all

It do not have conditions of security and cleanness that we expect.

Our room was dirty and had cockroaches. There is no safebox. The lamps never worked, only source of light was the bathroom and a lamp on top of mirror. The beds were smelly as well. It was a really bad experience.

STAY AWAY FROM THIS PLACE. VERY DIRTY. NO FRONT DESK REP. THEY ONLY COME IM FROM 4pm to 6pm. ROOM HAD BUGS AND NON SMOKING ROOM SMELLED LIKE SMOKE. COMPLAINED THEY OFFERED ANOTHER ROOM AND THAT ROOM WAS EVEN WORSE. CHECKED OUT THAT SAME NIGHT