25, Ramakrishna Mutt Road, R.K.Puram, Elk Hill, Ooty, Tamil Nadu, 643001, IndiaXem thông tin khách sạn
Xem phòng trống cho ngày đi của bạn
Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
4.4/5
Rất Tốt
49 đánh giá
Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.4
Dịch vụ4.3
Vệ sinh4.4
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(49)
Đánh giá tích cực(46)
Đánh giá có ảnh/video(18)
Thời gian lưu trú tuyệt vời!(2)
Vị trí tuyệt vời(2)
Đánh giá tiêu cực(2)
VINOD VISWAMBHARAN
Phòng Thương Gia
Lưu trú vào thg 4, 2024
Gia đình
2 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 22 thg 5, 2024
Great location at hill top
Room interiors can be better finished
Fresh air source to rooms to be added
Dịch
Tài Khoản Khách
Phòng Thương Gia
Lưu trú vào thg 5, 2024
Gia đình
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 3 thg 6, 2024
We felt amazing at the property as this was indeed beautiful and located on hill....the view from the property is superb and breathtaking.
Dịch
DatAfricanAsianKid!
Phòng Cổ Điển
Lưu trú vào thg 8, 2023
Vợ chồng
7 đánh giá
2.2/5
Đăng tải vào 26 thg 9, 2023
As for the management, the government is keeping tabs on foreigners asking for all the documents for legally entering the country. It’s really hostile for management to act like immigration officers. And then bothering again and again because they made a mistake in filing some government intimations forms about a foreigner being here. No other hotel system in other states have bothered me about my documents even after I entered this country legally.
They placed us in a corner and forgot about us. Room service only showed up after 3rd day, room cleaning.
Overall, this place is just a fancy looking place with poor services. FYI their food was horrible, it tasted like rubbish, weird blend of spices that didn’t even felt like Indian food. I ordered Gobi Manchurian and some fries that arrived cold.
Outside food is not allowed, so I had to walk a quarter of a km away in the cold so be prepared.
4 star resort with 2 star service.
Dịch
Tài Khoản Khách
Phòng Cổ Điển
Lưu trú vào thg 7, 2023
Vợ chồng
1 đánh giá
3.2/5
Đăng tải vào 27 thg 8, 2023
Positives - Comfortable beds. Nice views. Excellent dinner and breakfast.
Negatives - Wifi didn’t work. Service was painfully slow.
Dịch
Tài Khoản Khách
Phòng Suite Ưu đãi
Lưu trú vào thg 5, 2023
Gia đình
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 3 thg 6, 2023
Hotel location is good......Common areas are well maintained however the rooms are not as reflected in photograph on the website....Restaurant is not well managed although the staff is good but I feel there is a lot of scope for improvement. ...Buffet breakfast is good....Biryani taste was good....Food in general was good...Had to wait for more than 30 minutes for the hotel staff to transfer my luggage from room during checkout.....There was a lot of difference between the price as mentioned on trip.com and directly with hotel.....Trip.com was less for the same Privilege Suite....
Dịch
Tài Khoản Khách
Phòng Thương Gia
Lưu trú vào thg 4, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 5, 2024
Good experience
Dịch
Harsh Totala
Lưu trú vào thg 6, 2022
Gia đình
1 đánh giá
3.5/5
Đăng tải vào 23 thg 7, 2022
Good stay
Nice staff
But very costly
Dịch
Road26633825592
Lưu trú vào thg 11, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 5 thg 12, 2024
Sterling elkhill is one of the best hotel in ooty.and we really enjoy staff wass amazing. We strong recommending our friends and family and one of the best part staff Divyashree she really good takes care of all the guest thank you Di yashree..
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear you had a lovely stay at Sterling Elkhill and enjoyed the amazing service from our staff, especially Divyashree. Your recommendation means a lot to us, and we hope to welcome you and your loved ones back soon! Sincerely, The Sterling Holidays Team
Venture14731687819
Lưu trú vào thg 9, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 25 thg 10, 2024
We had no idea this would be such a gem. It’s a big outfit with activities listed throughout the days. From treks and adventure away from the complex to snooker and spas in house. Well geared to children - not that we were travelling with any - but they have plenty to do and are generally seen but not heard :). Amazing views of Ooty and helpful staff for things like airport transfers and room enquiries
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear you discovered our gem of a place and enjoyed the various activities we offer. It's great to know you appreciated the stunning views of Ooty and found our staff helpful. We hope to welcome you back for another memorable experience! Sincerely, The Sterling Holidays Team
Adeline_J_R
Lưu trú vào thg 9, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 21 thg 10, 2024
Friendly staff however expect slow service during peak time. Can get very noisy early morning with families & children. Shared a 1 bedroom apartment with my parents & had requested for extra bed. Mattress was too thin and the metal bars were poking into the skin, had to sleep on the sofa instead. Did not take any pictures (picture taken from Google)
Dịch
Phản Hồi Từ Khách Sạn: Dear Adeline, Thank you for your feedback about your experience at Sterling Ooty Elk Hill. We're glad to hear that you found our staff friendly. We understand that noise and service speed during peak times can be challenging, and your observations help us improve. We're sorry to learn about the discomfort with the extra bed and appreciate you bringing this to our attention. Your input is valuable, and we'll strive to enhance our guests' experience in the future. Sincerely, The Sterling Holidays Team
Dreamer62318492650
Lưu trú vào thg 8, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 21 thg 9, 2024
Stay was outstanding ... Front office staff Mahadeb,suraj, Anandhraj,suprava, Siddharth welcomed so nicely and a view room Bakery chef ms. Vaishnavi made our day by providing a nice cake.... Restaurant staff sadhiur and Sangeeta serviced so nicely ...
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for sharing your wonderful experience! It’s delightful to hear that you enjoyed the hospitality and the warm welcome from our front office team. We're glad that Ms. Vaishnavi's cake added to your day and that Sadhiur and Sangeeta provided excellent service. Your kind words truly inspire us! We hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Roam38108371927
Lưu trú vào thg 8, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 20 thg 9, 2024
Stay was outstanding... The staff are really really good starting from front office , housekeeping ,kids area, restaurant ..... Food have lots of varieties and delicious ... Mahadev from front office gave a nice welcome with a nice welcome drink and gave a nice view room
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your wonderful feedback! It's great to hear that you had an outstanding stay and enjoyed the variety and deliciousness of our food. We're also glad to know that Mahadev and the rest of the staff made your experience special with their warm hospitality. Your kind words will surely motivate the team to keep up the great work! Sincerely, The Sterling Holidays Team
GoPlaces15837698092
Lưu trú vào thg 8, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 20 thg 9, 2024
Service is really ... Staff are really good and kids friendly specially mahadeb.... Discovery central have lots of games .... Kids are really happy with the outdoor and indoor activities.... Must visit resort in Ooty ... Thanks a lot to all the staff to make our vacation wonderful
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the beautiful view and found our staff friendly and helpful. It's great to know that your kids had a fantastic time with the activities at Discovery Central. Your kind words about Mahadeb and the team mean a lot to us. We hope to welcome you back for more memorable moments in Ooty! Sincerely, The Sterling Holidays Team
Mudit M
Lưu trú vào thg 7, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 30 thg 8, 2024
Had a pleasant stay during the independence day weekend with family and enjoyed picturesque views of Ooty from hotel room... resort is located near to Lake and botanical garden so easy to travel around if going by own vehicle...buffet service needs lot of improvement but overall recommended
Dịch
6/11
Phản Hồi Từ Khách Sạn: Dear Mudit, Thank you for sharing your experience! It's wonderful to hear you enjoyed the beautiful views and convenient location during your stay. We appreciate your feedback on the buffet service and will certainly look into it. Your recommendation means a lot to us! Sincerely, The Sterling Holidays Team
Wander24600003471
Lưu trú vào thg 8, 2024
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 4 thg 9, 2024
Fabulous stay with awesome locations and views. welcoming staff at restaurants and room services. Mahadev was helping and very co operative.. he did briefly given overlook of the nearby places to visit. Food is very delectable and have lot of varieties
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for sharing your wonderful experience! It's great to hear you enjoyed the fabulous locations and views, as well as the warm hospitality from our staff, especially Mahadev. We’re delighted that you loved the variety of food and found it delectable. We hope to welcome you back for another lovely stay! Sincerely, The Sterling Holidays Team