25, Ramakrishna Mutt Road, R.K.Puram, Elk Hill, Ooty, Tamil Nadu, 643001, IndiaXem thông tin khách sạn
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Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
4.4/5
Rất Tốt
51 đánh giá
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Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.4
Dịch vụ4.3
Vệ sinh4.4
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Tất cả đánh giá(51)
Đánh giá tích cực(46)
Đánh giá có ảnh/video(19)
Thời gian lưu trú tuyệt vời!(2)
Vị trí tuyệt vời(2)
Đánh giá tiêu cực(2)
VINOD VISWAMBHARAN
Phòng Thương Gia
Lưu trú vào thg 4, 2024
Gia đình
2 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 22 thg 5, 2024
Great location at hill top
Room interiors can be better finished
Fresh air source to rooms to be added
Dịch
Tài Khoản Khách
Phòng Thương Gia
Lưu trú vào thg 5, 2024
Gia đình
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 3 thg 6, 2024
We felt amazing at the property as this was indeed beautiful and located on hill....the view from the property is superb and breathtaking.
Dịch
DatAfricanAsianKid!
Phòng Cổ Điển
Lưu trú vào thg 8, 2023
Vợ chồng
7 đánh giá
2.2/5
Đăng tải vào 26 thg 9, 2023
As for the management, the government is keeping tabs on foreigners asking for all the documents for legally entering the country. It’s really hostile for management to act like immigration officers. And then bothering again and again because they made a mistake in filing some government intimations forms about a foreigner being here. No other hotel system in other states have bothered me about my documents even after I entered this country legally.
They placed us in a corner and forgot about us. Room service only showed up after 3rd day, room cleaning.
Overall, this place is just a fancy looking place with poor services. FYI their food was horrible, it tasted like rubbish, weird blend of spices that didn’t even felt like Indian food. I ordered Gobi Manchurian and some fries that arrived cold.
Outside food is not allowed, so I had to walk a quarter of a km away in the cold so be prepared.
4 star resort with 2 star service.
Dịch
Tài Khoản Khách
Phòng Cổ Điển
Lưu trú vào thg 7, 2023
Vợ chồng
1 đánh giá
3.2/5
Đăng tải vào 27 thg 8, 2023
Positives - Comfortable beds. Nice views. Excellent dinner and breakfast.
Negatives - Wifi didn’t work. Service was painfully slow.
Dịch
Tài Khoản Khách
Phòng Suite Ưu đãi
Lưu trú vào thg 5, 2023
Gia đình
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 3 thg 6, 2023
Hotel location is good......Common areas are well maintained however the rooms are not as reflected in photograph on the website....Restaurant is not well managed although the staff is good but I feel there is a lot of scope for improvement. ...Buffet breakfast is good....Biryani taste was good....Food in general was good...Had to wait for more than 30 minutes for the hotel staff to transfer my luggage from room during checkout.....There was a lot of difference between the price as mentioned on trip.com and directly with hotel.....Trip.com was less for the same Privilege Suite....
Dịch
Tài Khoản Khách
Phòng Thương Gia
Lưu trú vào thg 4, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 5, 2024
Good experience
Dịch
Harsh Totala
Lưu trú vào thg 6, 2022
Gia đình
1 đánh giá
3.5/5
Đăng tải vào 23 thg 7, 2022
Good stay
Nice staff
But very costly
Dịch
monicah792
Lưu trú vào thg 12, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 31 thg 12, 2024
Located at top of the hill, offering u a wonderful and breathtaking view, especially in the morning during sunrise of the whole ooty city . Make sure you have rooms that offer the view of the city and not garden view. Ask for fan if you are of those kind who feel stuffy in the room as there are no ceiling fans and heaters tend to make the room stuffy. Rooms with 2 bedrooms and balcony are usually the ones facing directly towards the city. Wherein you can easily have a birds eye view of the race course,ooty bus stand,gem park, ooty lake. Fern hill. The church and much more. Some fabulous views await at the time of dawn. We had a good stay and were happy with our in room dining experience, the games with all the other guests ***** with bonfire and DJ music. Thank you to all the staff who have been of immense help and been there round the clock to take good care of us. Ms. Divyashree from Guest Relations for providing us with a lovely room. Mr Sachin, for arranging some wonderful activities, Mr Jayendra from the restaurant for arranging all the warm and freshly cooked food. Ms Laylla@housekeeping.
Dịch
Phản Hồi Từ Khách Sạn: Dear Monica, It's wonderful to hear that you enjoyed your stay and appreciated the breathtaking views! Thank you for highlighting the attentive service from our staff, including Divyashree, Sachin, and Jayendra. We're glad you had a great experience with in-room dining and activities. Your feedback about the room preferences and amenities is also valuable for future guests. We look forward to welcoming you back for another memorable stay! Sincerely, The Sterling Holidays Team
Compass11778607609
Lưu trú vào thg 11, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 16 thg 12, 2024
Good resort. Had a wonderful stay. Family and child's friendly resort. Childerns will enjoy the play area. Adults had various activities like indoor and outdoor games to enjoy the stay Variety of food options available to enjoy the food..
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for sharing your wonderful experience! It's great to hear that you and your family had a pleasant stay and enjoyed the activities and food options available. We strive to create a family-friendly environment, and your feedback reinforces that commitment. We hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Road26633825592
Lưu trú vào thg 11, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 5 thg 12, 2024
Sterling elkhill is one of the best hotel in ooty.and we really enjoy staff wass amazing. We strong recommending our friends and family and one of the best part staff Divyashree she really good takes care of all the guest thank you Di yashree..
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear you had a lovely stay at Sterling Elkhill and enjoyed the amazing service from our staff, especially Divyashree. Your recommendation means a lot to us, and we hope to welcome you and your loved ones back soon! Sincerely, The Sterling Holidays Team
Venture14731687819
Lưu trú vào thg 9, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 25 thg 10, 2024
We had no idea this would be such a gem. It’s a big outfit with activities listed throughout the days. From treks and adventure away from the complex to snooker and spas in house. Well geared to children - not that we were travelling with any - but they have plenty to do and are generally seen but not heard :). Amazing views of Ooty and helpful staff for things like airport transfers and room enquiries
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear you discovered our gem of a place and enjoyed the various activities we offer. It's great to know you appreciated the stunning views of Ooty and found our staff helpful. We hope to welcome you back for another memorable experience! Sincerely, The Sterling Holidays Team
Adeline_J_R
Lưu trú vào thg 9, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 21 thg 10, 2024
Friendly staff however expect slow service during peak time. Can get very noisy early morning with families & children. Shared a 1 bedroom apartment with my parents & had requested for extra bed. Mattress was too thin and the metal bars were poking into the skin, had to sleep on the sofa instead. Did not take any pictures (picture taken from Google)
Dịch
Phản Hồi Từ Khách Sạn: Dear Adeline, Thank you for your feedback about your experience at Sterling Ooty Elk Hill. We're glad to hear that you found our staff friendly. We understand that noise and service speed during peak times can be challenging, and your observations help us improve. We're sorry to learn about the discomfort with the extra bed and appreciate you bringing this to our attention. Your input is valuable, and we'll strive to enhance our guests' experience in the future. Sincerely, The Sterling Holidays Team
Dreamer62318492650
Lưu trú vào thg 8, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 21 thg 9, 2024
Stay was outstanding ... Front office staff Mahadeb,suraj, Anandhraj,suprava, Siddharth welcomed so nicely and a view room Bakery chef ms. Vaishnavi made our day by providing a nice cake.... Restaurant staff sadhiur and Sangeeta serviced so nicely ...
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for sharing your wonderful experience! It’s delightful to hear that you enjoyed the hospitality and the warm welcome from our front office team. We're glad that Ms. Vaishnavi's cake added to your day and that Sadhiur and Sangeeta provided excellent service. Your kind words truly inspire us! We hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Roam38108371927
Lưu trú vào thg 8, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 20 thg 9, 2024
Stay was outstanding... The staff are really really good starting from front office , housekeeping ,kids area, restaurant ..... Food have lots of varieties and delicious ... Mahadev from front office gave a nice welcome with a nice welcome drink and gave a nice view room
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your wonderful feedback! It's great to hear that you had an outstanding stay and enjoyed the variety and deliciousness of our food. We're also glad to know that Mahadev and the rest of the staff made your experience special with their warm hospitality. Your kind words will surely motivate the team to keep up the great work! Sincerely, The Sterling Holidays Team
GoPlaces15837698092
Lưu trú vào thg 8, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 20 thg 9, 2024
Service is really ... Staff are really good and kids friendly specially mahadeb.... Discovery central have lots of games .... Kids are really happy with the outdoor and indoor activities.... Must visit resort in Ooty ... Thanks a lot to all the staff to make our vacation wonderful
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the beautiful view and found our staff friendly and helpful. It's great to know that your kids had a fantastic time with the activities at Discovery Central. Your kind words about Mahadeb and the team mean a lot to us. We hope to welcome you back for more memorable moments in Ooty! Sincerely, The Sterling Holidays Team