Myles
12 tháng mười hai, 2023
For a hotel rated by Trip.com a 5-star stay, it definitely didn't feel like a 5-star property. Not only was there no service offered or provided (carrying bags to the room, welcome at the entrance to the property, a complimentary bottle of water in the room), a normal expectation with a 5-star hotel, they actively charged for their shuttle service to the airport. It's an airport hotel - why am I paying for the room and the shuttle to a place that's within 5 minutes drive? I've never even heard of airport motels doing this, why is a '5-star hotel' trying to charge for this?
I recommend Trip.com re-list this property as a 3-star; that would set expectations more appropriately. No service, clean, fairly spacious rooms, tiny gym, fairly close to the airport.
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