Christopher
9 tháng hai, 2024
Upon arriving to check in, I was immediately told they had no rooms available for me even though I made a reservation through *******. They proceeded to tell me because I had booked through a third party, i.e. *******, their inventories of rooms don’t always match to actual inventory. Upsetting to say the least. Front desk was nice and could tell I was frustrated due to just driving six hours only to be told they had no rooms for me. Ultimately, she was able to get us a room just not the kind we booked. We were able to make it work, being as tired as we were, hade to accept our fate. Don’t know where the disconnect is between ******* and the hotel we booked but extremely frustrating.
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