Planters Punch

The property is excellent and the views from it is stunning too. The food experience was really good in terms of the taste but the need to improve on the presentation part. The property is slightly away from the main road but the accessibility is good enough. Been fortunate to spot Indian Gaurs and Hares near to the property. There is a BBQ spot but we haven’t explored, though the space looks to be a compact dedicated area for it. The facilities offered in the room is good and i would say that the maintenance needs a bit of tidying up. (Calling out an experience which follows , ONLY to highlight the only odd thing during our stay - for you to take care and to improve on it ) The negative part of the whole stay is all about “5 minutes “ as this is the tagline which i have picked from my stay..LOL. This is a very commonly used term but seldom practiced , which i could hear from the staffs, in every department. The service delay is a thing which needs extensive correction. We were served evening tea after 1 hour and were just two flasks without any tea cups. When enquired about the tea cups, the staff very explicitly responded that there aren’t cups to serve, which was so annoying a response after this much waiting time. But keeping away the service part, we really enjoyed the stay facilities and ambience. Thanks !

Nature at its best, beautiful view of valleys, tea plantations and what not..food was good, rooms were clean and hygienic, view from room was amazing coz of glass walls, washroom could have been better cleaned but was doable. All the staff behavior and response was at its best. Special mention to the gardener Mr.Shashi who has maintained and given the gardens and its flowers full justice..his hard work is commendable in handling the nature's beauty so efficiently . Would love to visit here again.