Sleep Inn & Suites

Run down and extremely dirty... Should be your last resort if visiting Newport news

The rooms and the facility were clean enough and the hotel was quiet, however, we only saw one employee the entire weekend. I got the feeling they were severely understaffed. The only issue I had with the cleanliness of the property is that there was a chicken bone on the ground right in front of the door leading into the main lobby. It stayed there the entire weekend. Regarding our room, the security latch was broken and the smoke detector was hanging from wires in the ceiling. Although we notified the front desk employee, he said he would mention it to the manager. Also, all the appliances were unplugged. We didn’t realize this until we opened the mini fridge to put something in it. So we had to plug them all in - microwave, fridge, and lamp. The TV was plugged in and was already on when we came to our room. Breakfast, which was included, was just waffles, cold cereal, coffee, and juice. I say “just” because we have stayed at another Sleep Inn and the breakfast provided was more extensive. Again, there were no employees, except the front desk person. It is a small thing but the employees we did see were in street clothes, not the uniforms you expect from a chain hotel. We will probably stay at a Sleep Inn again, but probably not this one.

The renovations were ongoing, no breakfast area and I was the only guest to stay there- so I didn't. The manager said my card had not been charged and I could cancel so I did. Very sketchy.

The building was being remodeled... 1 person staff...No Iron, no microwave, no refrigerator.. room door was damaged...

The paint smell was so bad we had to leave once I got to the room I got really light headed and began to vomit.

It's a new hotel I definitely recommend it. Clean and quiet rooms are great. I love the bathroom also with the mirror light. Thank you so much it was a great stay

I did not like the property at all. The photo Image shown online versus what I saw when I drove up was very different. The lobby entrance apart from the front desk was nothing but drywall. The elevators were dirty. When I got to my room to try and hang up my clothes, that was the rack or hangers so I had to leave everything in my suitcase. There was no blow dryer nor iron to press my clothes. The accommodations for nothing more than spartan – very basic. Plus they charge me for an early check-in – $35. The state was very disappointing and I would not recommend the property to anyone.

In room 204 doir was left opened, wasn't clean, and smelled like smoke. The that I was in next was 216, and microwave didn't work, the bed had no clean linen, no daily cleaning in my room, no fresh towels, and a lot of smoke in the hallway, which set off the alarms.

This is not a hotel, it’s trash n all the place smell smoke, the rooms are dirty , jokes on walks , no microwave, no phone in the , this place needs to be close down , no wonder I saw people leaving this trash ass hotel ,,, will never stay here again , I had to cancel the next day night , this is gross