Four Points by Sheraton Flushing

The hotel is close the subway station so it’s very convenient. The service is good but valet parking fare is too high. The room is spacious and clean

The floor in the bathroom was wet after taking shower. Highly likely the water pipes under the pergo floor was leaking. The hotel did not replenish bottle of drinking water on the 2nd day even after I called the front desk and asked for 2 bottles.

一顆星都不想給！這家酒店是我這輩子住過的最差的酒店！誰住誰倒黴！ 1 我説要離電梯遠點的房間，一個叫艾琳娜的長得像墨西哥人一樣的一個女服務員跟我説，她不知道不確定這個房間是否離得遠。然後説你要不喜歡再下來換。起初我還感覺還可以。結果一出電梯，房間就在第一間緊挨着電梯！我就下樓去換！ 2 完事兒這個艾琳娜給我換了一間離得很遠的房間。我就心裏嘀咕了一下，這個房間她怎麼這麼清楚的知道離得很遠？？我正以為一切都走向正軌的時候，一打開門一看，房間居然沒有收拾好！！！！！！！！！！我自從第一次住酒店已經三十多年了，別説我自己，我就聞所未聞這種***的情況！！！！完事兒我就用手機錄下來下去找她換，她不但沒有任何歉意的表達，且感覺像諸葛亮完空城計一樣故作鎮定！我也是服了！ 3 還完房間，我打開房間門，按照人類的正常心理走向百分之百的人都會覺得這一切就結束了，結果才剛剛開始！你敢信嗎？？？？？洗手間居然沒有抽紙！！！！！這連環套的怪異事兒我已經忍無可忍但是還是忍了，因為我是一個很nice的人！ 4 我點了外賣，坐等吃飯。我的計劃就是趕緊吃完飯洗個澡就睡覺休息了！結果你們猜怎麼著…外賣不給送上房間（法拉盛所有的酒店都沒這麼事兒！後來外賣員跟我説的都能送到房間。而且我在洛杉磯也聽都沒聽説過外賣不讓送上房間的！）我就拖着疲憊崩潰的身心下樓去拿外賣！ 5下樓拿了外賣，我就順便跟那個阿麗娜（好像這個發音更準確）説房間沒有抽紙，她説抽紙已經在路上了……我瞬間一臉蒙圈！難道她早就知道我的房間沒有抽紙？？好奇怪的回答啊！不像正常人類該有的基本反應！我就瞬間爆發把所有這一系列的事件串在一起怒吼咆哮（沒有臟話）她驚呆了，但瞬間想頂嘴，我用了萬分之一秒給她滅了！結果經歷副經理啥的全出動了……後來就玩命道歉説什麼supervisor回去找我登門致歉，我説隨便吧！ 6 一個叫傑西卡的白人女的聲稱自己是supervisor前來登門致歉，我就大概給她講了我這一系列從未經歷過的奇葩事件組合！她表示萬分理解很億分歉意，説要給我送早餐，我不要。她説要送我零食，我説不要。她的態度極其的温和謙卑誠懇，其實我就已經氣消的差不多了。就不要啥“自行車”了！ 結果她還是二回又來了一趟給我塞了好多零食和一小瓶迷你紅酒，我把紅酒退給她，零食留下了！ 7 本以為這就算結束了吧，但命運總是會給你無限驚喜！送完零食後的第三天（第二天我又續了一晚）我又續了兩晚，還是那個倒黴催的阿麗娜給我辦的，噼裏啪啦的電腦一通敲完了之後，説all set 到禮拜五退房對吧，我説是禮拜六退！她撲哧一笑説sorry….我無語😓我是禮拜四續的！！！完事兒還程序化的問我要兩張門卡還一張，我説一張。完事兒我就出門吃東西買東西去了，回來買了一把傘（那天下雨）兩大桶水（就是那種一加侖3.79L那種帶提手的桶裝水）外面風雨交加，我想趕快回酒店進房間，脱掉衣服洗個澡，然後燒水喝！結果沒成想房卡開不開門！！！！！！！！！！！！！樓道里又熱，我又拿着兩大桶水一把傘…..心理又開始要暴躁了！完事兒我就把東西放下，去問清潔工來給我開一下門，結果清潔工告訴我説不能開，衹能去前台！！！我説那我把東西先放進去行嗎，她説不行且態度極其堅定！（這個清潔工就是我兩小時前剛一出房間門看到的聽一個人，我還跟她説了好半天房間怎麼收拾，我也沒戴口罩！她應該記得我！她也沒戴口罩）。這又一次刷新了我的認知，我從未碰到過任何一個酒店的清潔工不給我開門的事情！！！！！！ 8然後我就下樓去換房卡，這次我故意躲開那個阿麗娜去旁邊的那個黑人小夥子那辦。但我還是沒忍住質問了她一句為什麼麼會這樣？？她來一句，啥？？（英文就是what 但她的表情就是啥的感覺）我因為不想再跟她嚷嚷了就沒再理她。完事兒我就問黑人説這是咋回事（其實這種事兒我以前也遇到過，但那是就那一件單一的事兒！像這種無數爛糟事兒組合在一起我就無法理解了！也不想理解，衹是覺得這家酒店太XX了！）結果黑人給我來一句，也許是你的手機把房卡消磁了……….我後來跟攜程客服説，他們這種凡事先想對方是不是有問題的態度實在是令人想罵臟話了！這種倒黴催的酒店營業簡直就是龍門客棧！專門噁心人的！而不是以服務賺取利潤的商家！這種商家簡直就是反面代表裡的戰鬥機！ 9 最後告訴大家，以後來北美住酒店一定要做好12分心理準備。這裏已經很落後了，但他們卻依然自我感覺很良好……

The rooms are nice and setup is good. The blood on both sheets was not what I was looking to see on my clean bed . During my stay they were testing the smoke alarms so they were being set off and they needed access to my room. Being I booked from a site… this site … was some difficultly finding my reservation. . I’m sorry… clean bed sheets are a must … that’s a game changer

Hotel is new. Bed is very comfortable. Simple interior but big enough for long stay.

Comfortable stay! Had some issues but requests were addressed promptly. Would recommend and stay again. Easy to walk into downtown Flushing and catch trains to other parts of the city. Pool was nice and heated. Gym was enough for workouts while traveling.

The hotel Is very modern and clean but the pool did not open until 3pm and closed at 9pm. This was very disappointing because the pool looked nice. Also the gym closed at 9pm. The staff were not customer focused and not very helpful. They looked irritated when we asked them a question. The parking fee is also too high and should be cheaper. If they change the parking and pool rules and teach their staff to smile and be pleasant I would consider staying again but if not, I probably will not stay their again.

This is second time here and I like the location and cleanliness. The only thing I don’t like it's parking . I have to pay 35perday so it’s like waste money. The breakfast in the restaurant is not really good for me. I love to have fresh breakfast when I stay at the hotel which is a main reason to stay at high level hotel. Not much choice and no WAFFLES!!! No syrup, no fresh fruits. It’s $17plus plus so $20somthing dollar is not worth. You would better American diner on the corner or go get some pho.

The best hotel I ever stayed at. They were extremely nice (cheerful and funny) staff and they were very accommodating. Especially Jessica and Annalie. They went above and beyond. I received a gift bag of goodies for my birthday and I was super touched and happy. No hotel has ever done that for me, and I’ve been to many hotels across the country. The room was quiet and large and very comfortable. Love the bed. The amenities were great and the sushi restaurant next door was awesome.