Hotel Giraffe by Library Hotel Collection

I travel plenty and have been to fancy and large 4 star hotels and I have to say that the service here impresses me more in comparison. They are one of few hotels who seem to be properly staffed and trained. Each person from housecleaning to front desk to breakfast bar is super attentive to their guests. This level of service stands out to me most. Besides that, cleanliness, the room balcony, breakfast and 24/7 snack bar, rooftop, and convenient and safe location are noteworthy. I’d recommend staying here.

Nice stay. The hotel staff are very friendly. The location is good and local food options are good. The rooms are a little dated.

Love the convenience, warm a**osphere, inviting lobby, clean appointed rooms and snack and breakfast amenities on the first floor.

My friend and I stayed at this hotel for 18 days in January. The hotel thoughtfully asked if we needed transfers to and from the airport and without us asking allocated us to rooms next door to each other. I found the room I had was perfectly sized and comfortable for my long stay. My friend had a room with a living room which was useful when we stayed in one night. Overall I had a fantastic stay and would stay again and recommend friends and family to stay here as well. Things you should be aware of. Kettles are not available in your room so if you want a kettle for a cup of tea after a long hard day of shopping and lunching, you can ask for one from reception and the lovely ladies in housekeeping will bring one to you. What I thought was a mini fridge didn’t work and when I asked reception about it, they said it was for storage but they could bring a mini fridge up to me. I didn’t bother and stored things in my friend’s mini fridge which worked. Also if you are staying for a long time, the hotel charges your card (ie not a hold but actual charge) after you reach a certain limit which surprised us as we were not told about this at check in and only realised while we were out. This is not an issue but some notice would have been good.

Very friendly and accommodating. Valet parking available. Super quiet and nice dining options.

Have always loved The Giraffe. We've been staying there for close to 10 years. However, without the evening cocktails in the lobby, the extra expense of The Giraffe is becoming harder to justify.

This was definitely worth the money 😍 my family and I were treated so well and so polite and respectful I really appreciate the services and hospitality. The rooms are definitely more inviting than many other places we’ve been too. This might be our usual place to stay in the future as many other hotels always have issues

Great stay. Quiet. Mature, respectful guests. Very friendly and accommodating staff. Away from the hustle and bustle. Not for those with active young families or those wanting to be in the middle of all the action at your doorstep. Would return many times over

Still a top-notch hotel in midtown. Comfortable rooms, close to the 28th street metro station. Relatively quiet despite being right off Park Avenue.