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Tất cả đánh giá(76)
Đánh giá tích cực(63)
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Phong cảnh tuyệt vời(7)
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Chủ thân thiện(5)
Đánh giá tiêu cực(13)
Tài Khoản Khách
Phòng khách Deluxe, 2 giường đôi, nhìn ra thành phố
Lưu trú vào thg 9, 2024
Gia đình
4 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 10 thg 9, 2024
Everything ok
Dịch
Người Dùng Ẩn Danh
Phòng Superior King
Lưu trú vào thg 8, 2024
Gia đình
2 đánh giá
2.5/5
Đăng tải vào 7 thg 8, 2024
Official check-in was 4 pm check out 11am. Was told to check in at 8pm. Requested for connecting room, staff claimed that helped and blocked for us, but the next room was given to others. Staff lied, did not block it yet assigned different floors, and told us to take it or leave it. Platinum member price costs more than regular price and hotel website price. I paid a pricy and unpleasant experience stay.
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2023
Vợ chồng
1 đánh giá
3.2/5
Đăng tải vào 5 thg 9, 2023
1. Poor WiFi
2. Unstable hot water for shower
3. Excellent view and location
4. Excellent doorman
Dịch
Tài Khoản Khách
Phòng giường cỡ queen tiện nghi cho người khuyết tật với bồn tắm
Lưu trú vào thg 6, 2023
Một mình
3 đánh giá
3.0/5
Đăng tải vào 26 thg 6, 2023
The building is quite old but the room has everything I needed. Staff was helpful with my requests.
Dịch
Ioannis
Lưu trú vào thg 2, 2023
Người đi công tác
1 đánh giá
2.0/5
Đăng tải vào 16 thg 2, 2023
Worst experience, unfriendly, huge hidden charges out of contract, old, dirty, phone didn’t work,lifts didn’t work, bar was closed most of the times. It had nice views for all they are worthy when nothing else is in place. Stay away
Dịch
Jariya
Lưu trú vào thg 7, 2022
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 7, 2022
Location is great, our room view is awesome ! (27th floor) Doorman is friendly and useful.
We reach the hotel in the morning but early check-in are not allowed. So front staff asked me to pay deposit and check-in later (4.00 pm). When I’m back the hotel, other front staff asked me to pay deposit again. But I told her that the hotel already charged me in the morning. She still confirms that there are no record in the system. I also proved her with bank msg on phone. After manager comes and re-check again and my case is ok. And deposit (200$) will be return after checkout (about 15 days for international bank). It s on pending now.
Hope there are no issues for my deposit again.
Another point is hotel parking, it is renovated right now. But you can find another parking nearby. And location is great , subway is very close.
Im really like this hotel :)
Dịch
Isabel
Lưu trú vào thg 1, 2023
Người đi công tác
2 đánh giá
1.0/5
Đăng tải vào 12 thg 1, 2023
This is a very bad trip! the worse !! . First of all, the hotel facilities are very old. Secondly, such a big hotel lost consumer things. After losing consumer things, they didn't cooperate to find them. It was all kinds of delays! I was dragged until I had to leave because they knew that I had to catch a plane for the next trip. At the same time, hotel promised to call or email me to inform me of the progress. But they didn't. A 5-minute camera secret checking was watched for two hours. And didn’t check yet whether I was there or not. Such a big group training was done so badly. And the service attitude of “I’m just a person who working here ” i mean … whaaaa ? In this way to deal with customers. I’m really disappointed with this company!
Dịch
Mr Sodhi
Lưu trú vào thg 9, 2022
Người đi công tác
10 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 9, 2022
Nice hotel
Dịch
Ben
Lưu trú vào thg 3, 2022
Vợ chồng
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 7 thg 3, 2022
Beautiful view of the oculus and World Trade Center!!
Dịch
TFelix
Phòng giường cỡ King dành cho người khuyết tật với bồn tắm
Lưu trú vào thg 9, 2022
Vợ chồng
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 11, 2022
Love the location and the rooms were as expected
Dịch
Tài Khoản Khách
Lưu trú vào thg 12, 2021
Vợ chồng
1 đánh giá
2.2/5
Đăng tải vào 8 thg 1, 2022
The hotel room was very old and run down. Stained carpet and old furniture. Needs a good revamp! The lobby area looked lovely until you got upstairs. The location was good for us and lovely places to eat n drink. There was NO amenities in the hotel which was a big disappointment, no bar and no restaurant facilities..when we asked on arrival we were told ( you can get Uber eats delivered)! Not my idea of a 4 star Hilton hotel?
There weren’t enough coffee/tea on arrival so had to phone and ask for some, and had to wait for some time. Not great after a full day of travelling. The room did get cleaned with fresh towels 3 days out of the 5 we were there. Would not stay here again.