Tài Khoản Khách
15 tháng chín, 2023
It's an old property. The switches, locks, controls, and handles of the room are not properly maintained and are not in working condition. the staff is rude, I was locked in the bathroom just after I checked into the hotel. I was locked inside for half an hour I went to take a shower and forgot the towel outside and hot water was also not available, I tried to open the door, but found that the handle and and latch is not working and the handle was broken, I started shouting I was getting suffocated because exhaust was also not working, I then started knocking and banging the door, then some nearby customers informed the hotel staff who came to my rescue I was about to fainted and panicked since I was alone for the work purpose. One of the maintenance staff Rinku the ***ager Mr. Kaushal Kumar Pramod, who was there informed him that the staff himself was locked in another bathroom for half an hour, to which kaushal Kumar started shouting on him and stated you do not know the use, it is a life threatening incident. I was thereafter shifted to a smoking room despite my specific request of a non-smoking room. I also wrote the same to Agoda.com from where I booked the hotel, but they even today did not resolve the complaint. I was very upset with the incident since the hotel is not in an airy area, having enough oxygen or good air. Please think so ***y times before booking this hotel, and even the website like agoda will not help you since they are having a business of making money, nothing else. I hopefully I posted the same review on Agoda.com they should show it on their website since I immediately wrote them about the incident. I am sure people will think twice the food is not so good . And, they did not even bother since they have tie ups with all the other travel website. I am sure I from my side take the appropriate action against them. Kindly see the photos
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