Tài Khoản Khách
17 tháng mười hai, 2023
If you wish to live in the heart of the town of Nerja, the Marissal by Dorobe is clearly a top contender to consider. If you choose a room with a sea view (a room near the sea, is NOT a sea view room), you will be overlooking the Balcon de Europa, which has to be one of the best locations in the whole of Nerja. The room we had was adequate for our needs with a very comfortable bed and pillows. Air conditioning was very good. The room was cleaned daily and was spotless after. There was a small Juliet balcony with views over the Balcon area and sea, with double doors that when closed, completely blocked out all noise outside. All in all a brilliant location. There were however a few negative points. The bathroom shower area was needing spruced up, as the shower area itself was in need of refurbishing and a deep clean, resealing of joints etc. However, breakfast time was a huge disappointment. Thankfully, we did not include having breakfast when we booked our holiday room, but at the start of our 10 day stay, we did buy breakfast 3 mornings. On the first morning after arriving, very late the night before, we entered the breakfast room at 9.55am to be told breakfast had finished at 10am. As it was not yet 10am we took a seat and managed to grab a croissant and a coffee from a coffee machine, to the disgust of our patrons. Next morning we were bright and early, grabbed a croissant, coffee and headed outside the open door to a table, to be told we can’t sit outside, although non guests were. The last morning we had breakfast, we had no time to choose anything other than a croissant, as the guy who worked the bar area came through and started to remove all the breakfast offerings, which consisted of a few slices of ham, cheese, hard boiled eggs in a basket, a few slices of bacon and very little else and the food on offer never changed over the period we stayed. These interactions at breakfast time soured our otherwise pleasant stay at the Marissal. Whilst holidaying in Nerja previously, although not staying at the Marissal, we used to often stop and have lunch, a drink, coffee etc, but on this occasion we decided to take our custom elsewhere, after our breakfast experiences. It’s such a shame, as their location is perfect to sit and watch the world go by. Would we go back to stay at the Marissal, possibly yes, for the location only, certainly not for their customer service or lack of interaction with their guests. 5 star location, 2 star experience.
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