Các đánh giá Tru by Hilton Naperville Chicago

Better than I expected. Such a cute place to stay.

The food was good. My room nice and clean. Staff very friendly

電視連不上網，看不了。房間隔音不好，小孩子在房間跑了幾步，就聽見隔壁在敲牆。 早餐比較豐富，衞生挺乾淨。總體還可以吧。

好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好

Nice hotel but during my stay there was a thunderstorm where lightning struck and we lost power to the TV, air conditioning unit, the refrigerator compressor blew and we had no hot water the next morning. We asked to be moved into a different room but due to the computer System being down they were Not allowed Pretty unfortunate when you spend $120 a night and you lose all these amenities and there isn’t a back up plan to accommodate their customers. This happened at 2:30 in the morning and they had only one gentleman working who remained very professional And was as helpful as he could be But still very Frustrating for all involved. Staffing all around excellent but service should be more accommodating in times like this

The check in and check out staff were really nice and the process was straight forward. Cozy room and had a great overall visit. Will definitely be back.

Mattresses have never been rotated/flipped, so if you were laying on the side of the bed close to the nightstand, you spent the night rolling off (goes for both beds). Bathtub was cracked, and didn't have the drain plug, there was a clump of someone else's hair wound around the snap on the shower curtain, the drain stopper in the sink was stuck in the closed position and had to be held open with the lid of a coffee cup to allow the sink to drain. Because the rooms aren't carpeted, the sound of people walking in the room above was incredibly loud. Staff was friendly, breakfast was decent, pool was okay.

I am from NYC and I stayed in this hotel during my short trip last week. This is by far one of my favorite hotels. Very clean and the staffs are very nice and friendly! Free coffee 24/7 is a plus. Overall, it was a great experience. Thank you!

Excellent customer service at the Front desk! Clean room. Night time, I called because the heat system was blowing out cold air and making noise. Could not get another room because all rooms were full, I was told. I did not get a good night sleep at all and had to drive two hours home restless.

We enjoyed the newer building, delicious breakfast but the cleanliness of the bathroom in our room was less than desirable. It had clearly not been cleaned in quite some time, as was evidenced by the hair, dirt, grime in the shower and around the toilet. We enjoyed the pool and glad it was open, however the air temp was super cold and there clearly has been some water damage/leaks in that room with recent repairs. Overall, a decent stay. Just watch out for your bathrooms.

What an absolute treat. Clean, friendly, convenient, efficient Just really a wonderful stay. The 24 hour staff was wonderful. Each person was friendly and informative. 24 hour coffee and the water dispensers were an unexpected treat.

Could not have a full night sleep you can hear everything upstairs next door bad experience

Location was very clean and bright upon arrival and our room was the same. Had selected based on reviews and it did not disappoint. 6 rooms were booked by myself and other family members, all had a positive experience. I liked the gym as well- used it every morning. Breakfast had good options. Would definitely book again.

Very clean and big rooms. I didn’t like that they didn’t have any dresser drawers to put your stuff in and there were no closets just weird hooks on the wall and a tiny bar. No microwave or coffee makers in the room and none were even available. We were on the 4th floor and we had to go to the 1st floor to get ice or coffee. They had a choir group there and we never got to eat breakfast because it was so packed you couldn’t even walk into the lobby.