Nanjing South Railway Station Ziyi Tianyue Hotel

⭐⭐⭐⭐⭐ Amazing Service & Super Comfortable Stay – Would Definitely Come Back! I only stayed one night at Ziyi Tianyue Nanjing South Railway Station Hotel, but the experience was so good that I genuinely wish I had stayed longer. Right from the start, the service stood out. The front desk staff were incredibly friendly and helpful. They offered free laundry service, and when I used the self-service machine at night, they still called my room once it was done. That level of thoughtfulness really made a difference. Later that night, they even brought me free watermelon. It might seem like a small thing, but it was sweet (in every sense of the word) and made me feel truly looked after. They also gave me a room upgrade, and when I asked for a late checkout due to my train schedule, they arranged it without hesitation. The whole experience felt warm, generous, and honestly worthy of a 5-star rating. One thing that really impressed me was how considerate they were toward me as a foreign guest. Since I don’t have a Chinese phone number, they lent me theirs so I could order food delivery—something I didn’t expect at all and really appreciated. A big shoutout to 小梅 and 小左 at the front desk. They were so kind and went above and beyond to help—from check-in to recommending great places to eat and visit in Nanjing. They truly made me feel welcome. The room itself was great: clean, cozy, and equipped with modern features like a smart toilet, Xiaodu voice assistant, and even a robot that delivers food to your room. It felt high-tech but still very comfortable. The only minor downside is that the hotel doesn’t have a gym—but honestly, with everything else being this good, especially for the price, it’s a very small thing. Even though I only stayed one night, I felt genuinely cared for from start to finish. I’d definitely come back the next time I’m in Nanjing. Huge thanks to the entire team for making my stay so memorable!

Hotel had great service, offered to help us with the laundry, for its price it was an incredible stay. The location was very convenient, just a few steps away from the train station.We liked to thank 小文given great service to us.we loved the breakfast soup noddle and wonton soup.

房間寬敞乾淨，還有一個小露台。地理位置也不錯，緊鄰南京南站，地鐵出行很方便。8月份的南京四十度的天氣入住之前還會打電話詢問是否需要提前打開空調，前台小李服務十分貼心準備了冷飲。來南京無論是商旅出差還是家庭出遊，都是不錯的選擇。

不知道這個高分4.8是如何評到的，又是四星級。結果讓人大跌眼鏡。酒店規模很小，大堂和房間都在三樓，臨街房間非常吵，房與房之間的隔音效果更差，隔壁打呼嚕的聲音一清二楚，彷彿睡在我身邊。地毯臟如圖，早餐更是差得離譜，還不如去外面吃。機場過來不容易找到，因為一樓啥也沒有，我還讓司機開到大堂，錯怪司機了。

你們住過這樣的酒店嗎？打開房間進衞生間垃圾桶裏麪的臟污還在，簡直無語，不過那個男服務員態度不錯

絕了，剛入住沒一會兒，房間門突然被客房阿姨直接刷卡開了，經常在外面旅遊住酒店，還是第一次碰到這種事情，還好沒有脱衣服洗澡，事後也衹是幾句輕飄飄的道歉，我自己也是酒店行業的，這性質太惡劣了，不下次再也不會住了