Erica Residences - Riverside

This is a very tidy place in a quiet neighborhood. It’s conveniently close to all the amenities or facilities one might need on short notice. Additionally, various delivery services are available for door drop-off.

I enjoy my stay here very clean rooms and near the city center

They brought someone to sleep/they rented out the 2nd room. Who does that? Am glad the 2nd guest refused to share. I wasnt their, my mom was when the 2nd guest came, if i were there...i would have raised hell.

I paid in advance for a three night stay in a private apartment. When I arrived I was informed that I had paid for a shared apartment with two other occupants. Therefore, after 12am I had to look for alternate accommodation. I requested a refund from ********** and I still have not received a response.

Erica Residences was a great fit for our family for the budget that we had. It is an 8-story apartment building with a reception office on the 3rd floor. Someone from reception reached out to us prior to our arrival and gave us clear instructions for checking in which was especially helpful as we arrived in the middle of the night. The next morning, reception checked in on us to make sure everything was okay. We had a broken coffee pot and a light out in the bathroom and they replaced both within a few hours. The 4-bedroom deluxe apartment is technically a 3-bedroom apartment with an additional studio attached through the outside balcony. We weren't aware of this ahead of time, but it worked well for our family since our parents were traveling with us. It gave them a bit of their own space and yet still fully connected to our apartment. The apartment was well labeled in Google Maps so it was easy for us to get Ubers to get around town. There is a small grocery store/pharmacy within a 5 minute walk where we were able to get bread, eggs, milk, chips, a few fresh produce, and ice cream. Erica Residences has its own housekeeping staff that came in and changed linens and cleaned twice during our week long stay. Overall, it was a really great property. *The only reason I gave it a 4 for property condition was that some of the cabinets are starting to take some wear and tear (loose or missing handles or a broken shelf).

I honestly felt at home.Definitely my go to place.

This entire condo building is owned by individuals and rented out by Faith and Rehema and the owner is Hilda. We stayed for 12 days in two units. Beginning at check in we pointed out the many problems with the unit. The owner and mgmt company would say we will take care of it and NOTHING was ever handled. They will likely respond and say everything was taken care of it. Do not fall for it. The location is sketchy. You’ll need to take an Uber to go to safe areas for meals or shopping The unit needs serious updating. Netting filthy in every room Shower heads sprays everywhere wetting the floor and your hair Bathroom Sink faucet sprays all over you Kitchen faucet falling off Forks and knives rusty and corroded Ran out of toilet paper Opened and used shower gel left for new guests Leftover food items in cupboards People banging on our door at 1:45 am Mildew in bathroom stalls between grout Mosquito netting, dusty and dirty Floor fan only in one bedroom and is filthy Floor gets wet in king room No bath mats - unsafe situation Cracked window in king room Missing lightbulbs - outside patio and balcony Wall lights in king room does not work Tv not working in adjoining unit Shower rod broken - no place to hang towels Paint peeling in bathrooms near mirrors and windows

I requested a late check in but there was no one there to let me in except a building guard, the facility is advertised as a room with shared lounge and fully equipped kitchen but I had no access to those facilities. When I raised the issue the first time I was told that this access "is an upgrade and there is a family in the apartment now so you can't use it" although I had paid full price for it. After having paid the facility cancelled my booking so I have no way to review on *********** The morning after I requested a partial refund to make up for the mismatch between what's advertised and what I got but the receptionist called Faith raised her voice and told me to leave in a rude way. The rooms have no fans nor air con and are full of mosquitoes. The mosquito net doesn't fit properly around the bed. Avoid staying here if you want to sleep well.

A very comfortable apartment, well located and clean the staff where very friendly. Faith and Shila were very helpful, the security. just No.1 very professional, we are looking forward for our next stay in Mouni Résidence.