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Đánh giá đã xác thực
Vị trí4.7
Trang thiết bị4.8
Dịch vụ4.8
Vệ sinh4.8
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Tất cả đánh giá(45)
Đánh giá tích cực(41)
Hiro#
Phòng King
Lưu trú vào thg 5, 2024
Vợ chồng
8 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 1 thg 6, 2024
There was security staff on each floor, which was reassuring.
Had a good stay there. The receptionists were friendly and ready to assist (Beryl, Pauline,job, jacob,Charles )just to name a few. The waitresses especially Rahab and Beryl were very friendly and helpful during our 1 week stay. Would definitely be back and recommend the hotel.
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 20 thg 8, 2024
Had a wonderful stay at the hotel. Clean and spacious room which made my stay comfortable. Breakfast was amazing. I can't forget the fitness, Asante Sana Winnie for recommending me to sauna which I really enjoyed. You were very professional and offered excellent service. I highly recommend Hyatt Regency Nairobi.
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2024
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 19 thg 8, 2024
Comfortable, clean and good facilities met our immediate needs to rest after 14 hours of air travel and full day of tour sight visiting. A good hotel selection to stay. The room is spacious with big bathroom and nice hot shower, quality shampoo, conditioner and body gel. Coffee, tea and bottled water are complimentary. The dinner was superb with delicious beef, chicken and snapper well cooked. Breakfast choices to select. Meditteranean rice, local yam cake, nice sausages and bacon. Nice pastries and cookies for selection. Friendly and courteous staffs. Although it was an overnight stay, it was a warm hospitality treatment, a well deserved five star score. Cheers
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 15 thg 8, 2024
The best new hotel in Nairobi westlands.The food and drinks were delicious.The security was tight.The meeting rooms ambience was great and spacious.Cant forget the great service offered by Newton,Beryl and Caroline.I will definitely be back.
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 15 thg 8, 2024
I had a wonderful experience at Hyatt regency Westlands,the meeting rooms are spacious and have good ambience.The food was amazing,security was good and the staff were amazing.Newton,Beryl and Caroline offered the best service experience.To be back soon.
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 15 thg 8, 2024
This is the best to be.The hotel is luxurious the meeting rooms are spacious with great ambiance.Service offered by Newton,Very,Carol and Nyota was great always there for the guest.The food and drinks were amazing.Definitely this the best hotel.will be back soon.
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 7 thg 8, 2024
Very nice hotel. Very comfortable beds. Room was clean, as was the bathroom. Everyone on-site from the guards out front to the staff inside were more than friendly and helpful. I've never experienced friendliness and helpfulness like this anywhere else in the world. A nice little shop in the lobby for snacks and beverages. The lobby check in staff as amazing, especially Ms. Hotensiah. She helped immensely to straighten out a billing issue.
Dịch
Scenic13806260434
Lưu trú vào thg 8, 2024
Người đi công tác
3.0/5
Đăng tải vào 4 thg 8, 2024
We stayed at this hotel for 1 night prior to flying out on safari. We arrived quite late and the staff were very accommodating if a tad slow with check in. Managed to order some drinks and sit outside. The breakfast was good and the waiters were excellent. The hotel stored our bags for our return stay and i used the laundry service. When we retuned, it seemed to take even longer to check in and then suddenly we had to hand room cards in and get another room, which took even longer. I requested another room as i found the beds very in comfortable and extra pillows, which were in the room ready. Complementary bottles of water were given and the shower worked well. I felt that the hotel was slightly out of the city, although Ubers were cheap. Being a new hotel it lacked ambience, especially in the evening in the restaurant. Very friendly staff but probably wouldn’t return due to location and beds.
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 2 thg 8, 2024
I enjoyed the service especially from Beryl. She was exceptional in her service. Mercy also made the event perfect. However, I would suggest that you add a variety of choices for your buffet. Very limited choices especially on the selection.