Sue Ann W
ngày 27 tháng 2 năm 2025
Family owned and operated, this hotel is worth it! When in Murren, we will ALWAYS stay here! The staff is happy, engaging and helpful! The owners are on site and are obviously invested in the success of their business. We were always greeted warmly! We purchased half board and dinner every night was top notch and delicious as was the service! Everyone was happy to help each other and seemed genuinely interested in providing guests with the best possible experience. Breakfast was a blend of meats, cheeses and traditional breakfast foods including freshly made croissants and yogurt. It was always fresh and the variety to choose from was plenty! Again, the service was exceptional. The ambiance was a blend of old and contemporary with original artwork throughout the many beautiful spaces available to guests. We enjoyed the terrace every evening and often played backgammon in the spacious, well designed common area overlooking the mountains with plenty of comfortable seating. Drinks were always perfectly concocted and well served. Most of the time spent in our room, was actually spent on our private terrace overlooking the Eiger. It was a magical place where we could take in the view and breathe the wonderfully fresh air. Our room was well-equipped and very comfortable with a large bed and seating area that included a small couch, chair and small table and refrigerator. The pool was nice, but usually busy. The thalassotherapy pool was a welcome and appealing addition. I can't speak to the spa area as we did not take advantage. The hotel, itself is perfectly situated just outside of the main village and within walking distance to the train station (where we were met instantly with hotel staff sent to retrieve our luggage) town and all of the available activities. The trams/gondolas were accessible and easy to get to. The hotel had sledges available for guest use. Get the key early in the morning! This hotel represents everything that a five star should be. Attention to detail made our visit to Murren perfect. Thank you for a wonderful week!
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