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Tất cả đánh giá(42)
Đánh giá tích cực(12)
Đánh giá có ảnh/video(2)
Đánh giá tiêu cực(2)
Wagenfuehr
Phòng King Comfort
Lưu trú vào thg 10, 2023
Người đi công tác
12 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 23 thg 11, 2023
Good Location, small Rooms but OK could have Water and Improve the Breakfast
My stay at Motel One Munchen-Messe was really bad because of a safety problem. I booked a room for three nights and got one on the first floor. When I came back to my room around 3 in the morning after going out, I found that someone had stolen my passport, wallet, and AirPods. I told the hotel workers right away and asked to see the security camera videos. But they said no, telling me that only the police could see them. When the police came, they showed me a video of a homeless man going into my room and taking my things. The hotel workers then said it was my fault because I didn't close my door properly. The door was heavy and seemed to close on its own, but the lock was broken and didn't really close. You had to push the door hard and make sure it was really closed, which wasn't obvious. I asked if I could check the locks on other rooms to see if they had the same problem, but the workers said no because all the rooms were full. But I saw them cleaning a room that someone had just left, so I knew they weren't telling the truth. It seemed strange that the homeless man only tried my room and not others. I thought maybe someone who knew about the broken lock told him to go to my room. Sadly, the hotel workers didn't care about what I said and kept saying it was my fault. This made me feel really unsafe and like they didn't want to help me. This whole thing was very stressful. I had to waste time and money getting a new passport, and I had to leave the hotel early and stay with a friend. The hotel only offered to let me stay the last night for free, which wasn't enough considering how bad the situation was and how it messed up my trip. Because of this, I think people should think twice about staying at this hotel. The bad security and the unhelpful workers make it a risky place to stay. I hope this review makes the hotel fix these problems and make sure their guests are safe.
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Một mình
4.0/5
Rất Tốt
Đăng tải vào 9 thg 2, 2023
Stayed here on a business trip for three nights. The hotel was quiet, good breakfast and reasonably priced bar. This hotel has no gym. When I asked about this on check in I was told it was at a near by park with gym style equipment so should not advertise they have one!
Dịch
Phản Hồi Từ Khách Sạn: Dear T7893FOlauram, thank you for your rating. You're right, there was no reason to advertise a fitness room - we don't have one. It was a mistake in our description. Glad to hear, that you had a nice stay anyway. Hope to see you soon again in Munich - Best regards Daniel - Host
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 9 thg 2, 2023
Clean, quiet nice rooms. Only one minute's walk from the subway. There's a shopping mall next to it. The front desk is very friendly and helpful. Breakfast is very good. There's a bar on the first floor for relaxation. But there's no laundry service. recommend!
Dịch
Phản Hồi Từ Khách Sạn: Dear Eric - nice to hear that you enjoyed your stay with us. Hope to see you soon again. Best regards Daniel - Host
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Khác
2.0/5
Đăng tải vào 2 thg 12, 2024
Große Enttäuschung: Hote One bewirbt bei der Buchung eine "beone" Registrierung. Dafür soll man einmal 1 Frühstück gratis erhalten. Auf unsere Buchungsbestätigung war dann auch "bezahlt" vermerkt und das gratis Frühstück rabattiert. Bei Ankunft glaubte die Rezeption aber Ihre eigene Buchungsbestätigung nicht und wollte von mi einen Kontoauszug (!) als Beweis, daß ihr eigener bestätigter Bezahltvermerk stimmt. Irre. Noch dazu sollte ICH den Kontoauszug unverzüglich mailen (ich stand an der Rezeption), sonst bekäme ich ich keinen Zimmerschlüssel. Auf meine Nachfrage, was macht den der Gast, der seine Ktoauszüge nicht mit sich herumträgt, erntete ich ein Lächeln. Drei Tage später erhielt ich dann eine Zahlungsaufforderung über das Gratis-Frühstück. Unglaublich. Entweder hat HotelOne ein enormes EDVProblem oder sie wollen nur "beone" Mitgliederzuwachs. Wir waren leider im Südflügel mit Blick auf das wenig erbauliche Gebäude gegenüber. Früher ware wir im Ostflügel - hier ist der Blick deutlich freundlicher auf den Willy-Brandt Platz. Pech gehabt. Das Zimmer war deutlich kleiner als im gegenüberliegenden Novotel (gleicher Preis). Zu klein eigenlich. Bad sehr sehr klein. Sauberkeit: 3,5 von 5 Sterne. Freundlichkeit Personal: 4*. Frühstückraum: 5*, jedoch fanden wir kein glutenfreies Müsli, kein Filterkaffee und nur begrenzte Anzahl an Kaffeetassen. Der Kaffee aus dem Automaten war gelinde gesagt: schrecklich. Die Lobby ist nett und stylisch, aber etwas klein und für Geschäftsessen eher ungeeignet. Leider werden wir hier nicht mehr übernachten wollen.
Dịch
Tài Khoản Khách
Lưu trú vào thg 7, 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 5 thg 8, 2024
Das Hotel liegt perfekt am Einkaufszentrum Riem Arcaden! Die Lobby stylish, sehr gemütlich der Empfang herzlich! Anna Durduc ist extrem hilfsbereit und eine absolute Bereicherung für das Morel One!!! Sie hat unseren Aufenthalt zu einem Traum gemacht!!! Das gesamte Team ist super freundlich! Einziges Manko…. die Zimmer sind sehr klein, die Betten maximal 1.60 m breit!! Für Alleinreisende absolut ok. Die Zimmer mit Terrasse super schön! (An alle Mädels die allein reisen: man kann die Terrassentür, geöffnet verriegeln! Also keine Angst, dass der Nachbar ungebeten vorbeikommt 😉) Das Frühstück, (auch wenn es keine Eierspeisen gibt) absolut ausreichend und sehr schmackhaft!! Frische Backwaren aller Art, Früchte, Joghurt, Aufschnitt, Käse, Marmelade! Was will man mehr?! Zum Adele Stadion war es 10 Min. zu Fuss!!!
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 20 thg 2, 2024
Hotel comodissimo per raggiungere la fiera a piedi ed anche il centro essendo di fronte alla metro. Parcheggio sotterraneo. Ottima pulizia delle camere. Spazi comuni moderni, eleganti e di design fanno risultare l ambiente sofisticato ma non banale. Un grazie speciale ad Alisa e Reza che con la loro professionalità e gentilezza ti fanno sentire a casa!
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Khác
4.0/5
Rất Tốt
Đăng tải vào 9 thg 2, 2023
Tolles Hotel, wenn man es dann endlich gefunden hat, Ausschilderung mit dem Hinweis zum Parkdeck von außen schwer einsehbar. Zimmer klein, aber wir hatten noch die Terrasse, und dies weiß man bei Motel one. Ein Stern Abzug, weil die Bar-Frühstückraum ist einfach für die Größe des Hotels zu klein. Dann am Freitag nur eine Person zum abräumen. Die Leute werden leider am Anfang nicht festgehalten um Ihnen einen Platz zuzuweisen, dadurch ist ständig Unruhe im Raum. Ansonsten alles gut und Motel One immer wieder gerne. Personal alle sehr freundlich.
Dịch
Phản Hồi Từ Khách Sạn: Hallo Frank, auch wenn es eine Weile her ist - vielen Dank für die Bewertung. Ich freue mich wenn Sie uns wieder besuchen - inzwischen haben wir einige Prozesse optimiert. Mit den besten Grüßen Daniel - Gastgeber
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 9 thg 2, 2023
Nun waren wir schon das zweite Mal hier. Diesmal mit kleiner Terrasse, King-Size Bett und super Wasserdruck in der Dusch. Ausstattung Motel One üblich und hünsch. Die Lounge war diesmal offen und wir haben beide Abende dort verbracht. Das Personal ist freundlich und professionell. Zimmer klein aber fein, sauber und die Betten sind superbequem.
Dịch
Phản Hồi Từ Khách Sạn: Liebe ladmorgain, vielen Dank - wir freuen uns auf Ihren nächsten Besuch. Mit den besten Grüßen Daniel - Gastgeber