Tài Khoản Khách
13 tháng ba, 2023
Our five night stay at Thiesmann’s Hotel should have been an enjoyable break. The room was spacious and reasonably well appointed but any attempt at sleep ended in disaster due to the poor quality of the beds. The mattresses were thin, provided almost no comfort or springing on top of a divan base which was of a simple particle board box, the most basic and cheap type. Both of suffered from bruised and sore hips which sleeping on our sides or a sore back due to contact with the box divan. After three sleepless nights we found alternative accommodation and moved elsewhere. At no time could we find any member of the management team in order to raise our concerns, the only members of staff appeared to be the breakfast room staff. The establishment appeared to run by itself. Neither was the cost of accommodation less than other similar establishments in the locality. We moved to the Hilton which was paradise by comparison. We cannot recommend Thiesmann’s under any circumstances, their responds via the booking agency was to dismiss our complaints without comment.
Dịch