Các đánh giá Grand Serela Yogyakarta

Disappointed for the first experience.

this hotel offers a serene and luxurious retreat surrounded by lush greenery. The rooms are spacious, elegantly designed, and equipped with modern amenities, ensuring a comfortable and indulgent stay. The hotel's standout feature is its beautiful rainforest setting, providing a tranquil escape from the hustle and bustle. Guests can enjoy a refreshing dip in the pool, unwind at the spa, or savor delicious cuisine at the on-site restaurant. The staff is professional and attentive, enhancing the overall experience. While the location is slightly removed from central attractions, it’s perfect for those seeking peace and relaxation in a natural setting.

Hard to find places for shopping and dining

1. Towels not available when already in room; slow response when told so 2. Bathroom is covered with yellowish stains 3. Promo dinner was too simple & plain taste 4. Overall, so-so food &:taste

- located a bit far away from centre

nice hotel, comfy, and location is nice

The airconditioner was not working properly (not enough cooling)

Worth the money paid

Bagus

Overall good

Nyaman

Fasilitas ok bgt... Kebersihan bagus.. Kl. Sdh di kamar jd malas kmna2

因為Trip 介紹是當地十大好評酒店，所以預訂了四間房入住4晚，到酒店後惡夢開始發生，所有嘢都差非常污糟，非常冇服務，一開始四間房有兩間房間門鎖匙壞的，沒有Wi-Fi，搞了好一陣子入到房間每間房間都有特色的污糟，所有設備非常殘舊，床單可以有血跡有頭髮，四周有小昆蟲，屎塔有屎漬，大毛巾是黑色有污垢，完全冇想像過一間四星級酒店是這樣，嘗試與網站聯繫退款不成功，但亦無法接受，所以馬上預訂另一酒店搬遷，仲有大量記錄照片，如去當地請考慮清楚是否預訂這間酒店。

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