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Đánh giá đã xác thực
Vị trí4.7
Trang thiết bị4.3
Dịch vụ4.4
Vệ sinh4.6
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Tất cả đánh giá(136)
Đánh giá tích cực(35)
Đánh giá có ảnh/video(6)
Đánh giá tiêu cực(1)
Eissa Shamiyeh
Phòng Grand Deluxe Ivory
Lưu trú vào thg 1, 2024
Vợ chồng
29 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 19 thg 2, 2024
Amazing hotel. Great value. In the heart of everything. Rooms are perfectly equipped. Perfect tub for a soak after a long day of shopping. The lounge has a very cool vibe and the restaurant in the hotel was gorgeous. Food and staff amazing.
Dịch
Phản Hồi Từ Khách Sạn: We would like to thank you for choosing the Rosa Grand Milano- Starhotels Collezione. It is a real pleasure to read that you appreciated our property, position and of course, our bar! I was also pleased to read that you enjoyed our restaurant. We could not agree more, our position is unrivaled. Close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some Shopping. We thank you once more for your time and hope to welcome you back to the Rosa Grand in the near future. The Management
Ming Ying Jasmine
Căn hộ Duomo Deluxe hai phòng ngủ
Lưu trú vào thg 5, 2024
Gia đình
9 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 19 thg 6, 2024
Our 2-bedroom apartment, which we called home for 4 nights, was a comfortable and cosy space that made us feel right at home.
Pros:
1. Great location, as it was really a stone's throw away from Duomo.
2. The staff were friendly and helpful. Felt really welcomed when we arrived.
3. The apartments came with the Golden Lounge access where we could help ourselves to light snacks and drinks.
4. Nice gym with Technogym equipment.
Cons:
1. Noise from downstairs if you are a light sleeper (but it did not bother us).
2. Water pressure could be stronger.
3. Gym should open earlier or maybe 24 hours for jet lagged guests to use.
4. It Would have been perfect if the apartment came with a washer/dryer.
Overall, I would highly recommend this place.
Dịch
Phản Hồi Từ Khách Sạn: Dear Ms. Ming Ying Jasmine,It is a pleasure for me to read that our hotel has been for you a home away from home and that you appreciated, in particular, our great location, our friendly and helpful team, our exclusive Golden Lounge and our well equipped gym.We have passed on your feedback regarding the noise, water pressure and washer/dryer to the relevant managers who appreciated your constructive feedback.All team hopes to welcome you back soon.The Management
Explorer Bear
Phòng Deluxe với tầm nhìn Duomo
Lưu trú vào thg 4, 2023
Vợ chồng
97 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 12 thg 6, 2023
Not our first time staying here.
We have requested for a good view room.
But, they checked us into a old wing room and without any sign of the views.
After feedback to the front desk, the staff arranged another room in new wing for us.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for sharing your feedback with us. I am sorry we were unable to satisfy your initial request but am pleased that the team managed to sort it in the end. We hope Rosa Grand Milano - Starhotels Collezione will be your choice next time you visit Milano for your next trips The Management
Syrymbek
Phòng Deluxe
Lưu trú vào thg 12, 2024
Gia đình
12 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 9 thg 1, 2025
Good location
Dịch
Phản Hồi Từ Khách Sạn: Dear Syrymbek,thank you for taking the time to leave us a review.We could not agree more, our position is unrivaled, close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some shopping.The entire team looked forward to welcome you back at Rosa Grand Milano - Starhotels Collezione.The Management
EdenLee
Phòng Deluxe
Lưu trú vào thg 6, 2023
Vợ chồng
33 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 8, 2023
Awesome Hotel. Good location. Friendly staff really helpful.
Dịch
Phản Hồi Từ Khách Sạn: We work hard every day to achieve a high level of service towards our guests and your comments were very gratifying, which in turn, motivates us to continue is this direction. We look forward to welcoming you back.The Management
Edwin prasetyo
Phòng Deluxe
Lưu trú vào thg 9, 2023
Du lịch cùng bạn bè
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 10, 2023
Nice location, good price
Dịch
MJ
Phòng Deluxe
Lưu trú vào thg 8, 2022
Vợ chồng
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 28 thg 9, 2022
Such a super hotel!
We were skeptical at first as we had never booked hotels on trip.com. However, we gave it a try and Rosa Grand Milano was superb. I am really surprised by the 67 folks who gave this a terrible rating whereas over 1,000 gave it an excellent rating. I do not agree with the 67 - who have it 1 star because of service/parking/bill etc. THIS IS A FANTASTIC HOTEL- take my word for it. The location is perfect & room is comfortable and clean. The breakfast had everything one could possibly want - breads, pastries, fruits, cold cuts, eggs- boiled and scrambled, chicken sausages and also some kind of polenta which was great! I gave only 4 stars for service as - it was a bit slow - like bringing us coffee pods which was not left in the room when it was cleaned and it took then forever to send it up. This is one of the best hotels I stayed in Italy and I highly recommend this place.
Phản Hồi Từ Khách Sạn: Dear ひろたまる,Thank you for sharing the positive feedback of your recent stay with us. We’re so pleased to hear that you found our central location convenient for exploring Milan, especially during the vibrant Milan Fashion Week! It’s wonderful to know that you appreciated the spaciousness and cleanliness of your room.We’re sorry to hear about the noise from the service room nearby, rest assured that we will certainly take your feedback into consideration to enhance our guests’ experience.We hope to welcome you back soon for another memorable visit to Rosa Grand Milano - Starhotels Collezione!The Management
Phản Hồi Từ Khách Sạn: Dear M. Jangelbibi,We are so thrilled that you and your family had a great stay with us and took the time to share your feedback. It is such a pleasure to read your comments and that you enjoyed the convenience of our Family room and our central location.Regarding check-in, our Team always tries to be flexible at all times, in this case we were unable to provide early check-in since the hotel was fully booked the night before.We look forward to welcoming you back.The Management
Phản Hồi Từ Khách Sạn: Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us.We are always seeking new products for our breakfast buffet and at the moment offer 118 products. We hope to welcome you back The Management
Phản Hồi Từ Khách Sạn: Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and hope to welcome you back. I was also pleased to read that you enjoyed the cathedral! it is defiantly worth visiting.
Phản Hồi Từ Khách Sạn: We would like to thank you for choosing the Rosa Grand Milano- Starhotels Collezione. It is a real pleasure to read that you appreciated our property, staff and position. We could not agree more, our position is unrivaled. Close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some Shopping. We thank you once more for your time and hope to welcome you back to the Rosa Grand in the near future.
Tài Khoản Khách
Phòng Deluxe
Lưu trú vào thg 10, 2023
Người đi công tác
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 11, 2023
位置絕佳,距離米蘭大教堂真是一分鐘步行。酒店服務很好,早餐品種也特別豐富。
Dịch
xie-yan
Phòng Grand Deluxe
Lưu trú vào thg 7, 2024
Người đi công tác
14 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 8, 2024
給團隊定的,大家感覺不錯
Dịch
Phản Hồi Từ Khách Sạn: Dear M. Xie-Yan,We work hard every day to achieve a high level of service towards our guests and your comments are very gratifying, which in turn, motivates us to continue in this direction.We thank you for your time and hope to welcome you and your team back to the Rosa Grand Milano - Starhotels Collezione in the near future. The Management