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Tất cả đánh giá(59)
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Tài Khoản Khách
Phòng Collection
Lưu trú vào มิ.ย. 2024
Người đi công tác
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 8 มิ.ย. 2024
A good overall hotel, but with limited amenities. Outdoor pool closes quite early and some days was closed during our stay for private events. Location is relatively good, around a 15 minute walk to the Duomo. Service was very friendly and helpful. However overall quality of hotel, amenities, consistency and experience is not on par with other leading 5 star hotel chains.
Konumu oldukca guzel. calisanlari saygili. guzel bir otel
tavsiye edilir
Dịch
SuperIan
Phòng Collection
Lưu trú vào ก.ค. 2024
Vợ chồng
111 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 ส.ค. 2024
早餐還行 位置方便
Dịch
Tài Khoản Khách
Lưu trú vào ส.ค. 2024
Khác
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 ส.ค. 2024
We had a great experience at Radisson Colection.The room was clean and fresh with a nice wiew to the yard. The room service was very careful about all our wishes.The stuff is very professional. Also the hotel is close to the city center, the station is behind the hotel and you can go quickly everywhere.
Dịch
Tài Khoản Khách
Lưu trú vào ส.ค. 2024
Gia đình
0 đánh giá
3.0/5
Đăng tải vào 12 ส.ค. 2024
1. On weekends, breakfast starts only at 8:00 am. A lot of people coming earlier to breakfast, only to be told to come back later. 2. There is a "fusion" Japan-Peru restaurant that show on its menu (and on the elevator) a picture of Chichen Itza and have "tacos" on the menu, both of which are MEXICAN, not Peruvian, and certainly not Japanese. 3. In the elevator, they indicate that the main restaurant (Sofia) is open for dinner from 19:00. Upon arriving at 19:30 we we're told that these hours don't apply in all of August. If that is the case, remove the advertisement that says otherwise. 3. In the pool, there is a sign saying that the pool bar opens from 11:00 to 19:00. Of course, once again, this was false. It was closed the whole time. This time, I didn't even bother asking why it was closed, not wanting another ridiculous answer.
Dịch
Tài Khoản Khách
Lưu trú vào ก.ค. 2024
Gia đình
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 ก.ค. 2024
Radisson collection hotel, Santa Sofia Milan the most remarkable staff,special thanks the most beautiful Shiama she carefully organized everything we wanted , the nicest Tracy and Domenico my special thanks …😊 Lusi and Artur 💛💛💛italy Milan
Dịch
Tài Khoản Khách
Lưu trú vào ก.ค. 2024
Khác
0 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 29 ก.ค. 2024
The hotel and staff were great, I also enjoyed the breakfast. One of the true highlights of my stay was the exceptional hospitality provided by the guest executive manager, Shiama. Her warm and genuine demeanor, coupled with her dedication to ensuring every guest feels valued and cared for, truly sets this hotel apart. Shiama went above and beyond to address any of my needs, offering personalized recommendations and ensuring my stay was nothing short of exceptional.
Dịch
Tài Khoản Khách
Lưu trú vào ก.ค. 2024
Khác
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 28 ก.ค. 2024
It was a great experience! Thanks to guest experience manager Shiama Devi for advices about travel aims! I recomend to visit a restaurant on the rooftop. The view and food are really good there. The swimming pool is a perfect place to relax after warm Mailand days:)
Dịch
Tài Khoản Khách
Lưu trú vào ก.ค. 2024
Vợ chồng
0 đánh giá
1.0/5
Đăng tải vào 25 ก.ค. 2024
The hotel has an underground car park, but the exit is so extremely steep that you have a problem getting in. With a low vehicle, especially a sports car, you run the risk of hitting the ground and damaging the bumper. The employee who was there when I parked (he didn't even offer to park the car himself) didn't instruct me at all and although he saw that my car was on the ground, he didn't stop me. If I hadn't stopped at the last moment and got out to look, I would have incurred several thousand euros worth of damage. Most of the staff hardly speak any English, so you can't communicate anyway. The public areas, lobby, etc. are attractive, but still resemble a ghost hotel as there are hardly any staff. The staff you do meet are not particularly helpful and unfriendly. You can tell that the staff don't feel like working in this hotel, they look exhausted and annoyed. The breakfast is miserable and an imposition. Mini buffet with unappetising dishes, the á la carte offer is manageable, but the selection is okay, but the problem is that you can only choose one dish (mini portions) and each additional dish costs extra money for the booked breakfast. Of course, this is not mentioned in advance. The quality of the à la carte dishes is also miserable. The room (suite) is tiny and was not particularly clean. During my stay, the sink was clogged from the beginning. The blockage could only be partially cleared the following day. This meant that on the first day and night the sink overflowed and unappetising residue came out of the drain. There was no apology or compensation for this. The bathroom generally had a musty odour. To top it all off, I thought it was super nice of the staff member at check-out that he didn't even ask me what I thought of my stay or whether I was satisfied. He saved me from having to give him this feedback in detail on the spot. I travel through many hotels worldwide, always 5 star category, but I am used to better and worse hotels, but this hotel is really an absolute disappointment. I read reviews in advance, as I always do, and I read a lot of negative ones, but I thought to myself, it's a Radisson Collection hotel, it can't be bad. Far from it and very disappointed, I will give this hotel a wide berth in future and cannot recommend it under any circumstances, hands off!
Dịch
Tài Khoản Khách
Lưu trú vào ก.ค. 2024
Gia đình
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 ก.ค. 2024
Amazing experience! The breakfast and the staff in general were great. The gym was small but had a variety of machines and the pool was great as well. The hotel had an excellent location which made our trip even better! Overall a 10/10 experience!