Tru by Hilton Miami Airport South Blue Lagoon

Rooms were not available at check in time. It took a long time. Staff could be a little friendly, it will go a long way. Overall hotel was beautiful, location was great, room was amazing. I had ocean view and it was so therapeutic. I didn’t use their shuttle service though it is offered. Will book again in the future.

Recently, mom and I had the privilege of staying at Tru for two nights due to two overnighting flights. Given that I had previously stayed here in the summer, I was happy to return again owing to my pleasant stay in July. As usual, the complimentary breakfast was good and the free shuttle service was reliable. It was also very useful to track the shuttle via trackmyshuttle.com. On our final night stay at Tru, our flight arrived in Miami in the morning so upon arrival at the hotel, I enquired about storage of luggage and April was very helpful in this regard, she kept the bags and mom and I made our way over to Airpark Plaza to shop. April advised that the room should be ready in half hour to an hour. When we returned to the hotel, the room was ready as promised and we checked in to our room and headed off again. We will definitely stay here again. Keep up the great work, Tru!

The staff was very friendly! The hotel looks and smells amazing. It is very organized. The front desk clerk, Mario was superb! Even though I arrived early, the check in experience still went smoothly. There is a nice pool area and several eating places within walking distance to choose from. They offer free shuttles to the airport and complimentary breakfast

This is an outstanding Hilton property located close to Miami International airport. It is on a beautiful lagoon and walking distance to a great restaurant area. The staff here were fantastic. The rooms were large clean and quiet. They provide shuttle service or you can easily get transportation here.

My experience at the Tru Miami Airport gave me instant Ibis vibes from stays in Europe—Tru is Hilton’s answer to no-frills, basic, but comfortable lodging for a night or two. This is both positive and negative—I didn’t need much for a single night’s rest after my flight from Paris, but I also paid an amount way, way too high for what I got. - Location: This Tru is within quick driving distance to MIA. Rooms overlooking the lagoon make this particular location special. Two hotels are housed in the same building: Tru and Home2 Suites; the hotels share a communal lobby. - Atmosphere: Clean and tidy with modern vibes. - Amenities: There are sundries available 24-7 for purchase, as well as a free airport shuttle linking the airport. WiFi and breakfast is free. - Service: The woman who checked me in was superb, while the woman at check-out was meh. Kudos, though, to the GM on duty in the morning, who quickly assured me they would cover the taxi cost to/from the airport due to my wheelchair unable to be accommodated on the shuttle. Great, righteous service! - Room: Going with the “Ibis hotels of America” analogy, the rooms at all Tru properties are basic but functional and useful for short stays. My room was mostly spotless. The views of the lagoon were amazing, though…definitely sets this location apart from others. Soundproofing was excellent. - Value: My nightly rate was far too high for the value for money to be worth it. Perhaps I came at a busy time (end of March), but for a simple airport hotel, the cost should’ve been miles lower. I would come back to the Tru MIA again, but only if I grabbed a better nightly rate. Overall, a solid hotel in a good location.

Stayed here the night before a flight. Great location with lovely view of the lagoon. Front desk staff is very welcoming. Lounge on the 10th floor serves drinks and food at night (for $) and breakfast (included) in the morning. Great view of the airport. Nice outdoor area with pool, grills and furniture. Starbucks and various food right next door. Shuttle to the airport left right at 6 am! Laundry room available for free. Room was clean and comfortable. Overall a great choice!

Outstanding hotel! Please read past the poor ratings, most of them are only about the shuttle, or a one time issue the hotel could not necessarily prevent. I travel to Miami 2-3 times per year and have been looking for a new hotel to use, this one has won me over. Many of the "staple hotel" properties (I have previously used) have gone downhill due to covid. Or they won't update their properties and have watered down the member benefits. Here was my experience in July of 2022. Super-fast check-in, in fact they allowed me to check-in 3 hours early. Breakfast was on the 10th floor from 6-9:30 and was a little different each day. Always plenty of fruit, eggs, oatmeal, waffles, and other breakfast items. The attendants worked hard to keep it stocked and clean. My room was very new and clean. Had a small fridge which was also nice. No microwave but they have one near the front desk if you need to warm something. Only room downside was no dresser drawers, or other real space for placing clothes. But they do have hooks on the wall and some hangers along with a bar to hang clothes on. We loved our view of the lagoon, it was busy with row boats. Never waited more than one minute for an elevator. The 10th floor is great. Great big open space with a pool table, foosball table, board games, and lots of spaces to relax & plug your device in. All with a great view of the lagoon or the airport. We did not hear much (if any) airplane noise, the hotel is not on the departure/arrival corridor so it's quiet, yet you still have a great view of the airfield. As a pilot so I pay attention to these details! The gym (10th floor) was not bad, up to 75lb dumbbells and space to spread out for 4-5 people working out. I'm picky about gyms, and felt this one serves you well, especially for a medium size hotel. The staff was all friendly and available if needed. No real perks for Diamond members but they did give me a 3:30pm late checkout which was a lifesaver. 10 minutes or less to the airport, if traffic builds it might be 15. Easy to get on/off the highway, yet you don't feel close to it when you're at the hotel. There is a Starbucks 3 minute (walk) along with Chipotle & Panda Express. If you need more, there is a Publix within walking distance, 5-10 minutes away, depending on busy street traffic you have to cross. I also found out they have FREE laundry on the first floor, WOW! 2 washers and 2 dryers which fill quickly, but hey its FREE, at least as of me writing this in July 2022. I will absolutely come back! I almost passed this up due to the negative ratings on Trip Advisor and Google. I did NOT use the airport shuttle so I cannot review the service. Honestly though, I tend to Uber anyways because I feel all hotel shuttles are "hit and miss". It doesn't take much for a hotel shuttle to get overwhelmed with guests, many whom all arrive/depart near the same time. Most hotels only have one driver so they get behind easy.

Great pre cruise hotel! This is a nice, new, and clean hotel only minutes from Miami airport. Within walking distance is Chipotle, Panda Express and Starbucks for a quick bite. Room includes breakfast with a view of the airport-can watch planes taking off/landing. Our lagoon view room had crew boats practicing, which was fun to watch.

This is a brand new place that had a great view of the lagoon. The staff is overworked and overwhelmed it seems. Our power went out at 9pm the one night we were there. My husband alerted the front desk and they said it was a whole floor issue and would work on it. The next morning, still no power and my husband alerted the staff again at 6am. The staff acted like this was news to them and had no idea. They said the maintenence guy wouldn't be in until 9am. WHAT??!! So.... my husband who had to be at work at 9 took a shower in the dark and got ready with the light of my cell phone. Breakfast was awesome and the 10th floor was a cool concept with a bar and the breakfast area. They need to get this place up to par as far as electricity and it will be an awesome place. Also, the elevators took forever and one was broken the whole time and someone said it had been broken for 3 weeks.