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Tất cả đánh giá(55)
Đánh giá tích cực(44)
Đánh giá có ảnh/video(4)
Đánh giá tiêu cực(11)
REH416
Wellness Two Double Room
Lưu trú vào Apr 2024
Vợ chồng
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào May 2, 2024
Good location and friendly staff with good service.
Dịch
Yanira Rivera
Phòng giường King Size có tầm nhìn ra hồ và tiện nghi cho người khuyết tật với bồn tắm
Lưu trú vào Aug 2023
Gia đình
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào Aug 10, 2023
Beautiful cleanest excellent service beautiful view great pool
Dịch
Susan
Phòng giường King Size chăm sóc sức khỏe
Lưu trú vào Jan 2023
Một mình
28 đánh giá
5.0/5
Nổi Bật
Đăng tải vào Jan 30, 2023
If you want a room near the airport, this place is perfect. It's clean and comfy. The extra touches are nice. I've never seen a whieboard or exercise equipment in a room before.
Dịch
Tài Khoản Khách
Phòng giường King Size chăm sóc sức khỏe
Lưu trú vào May 2023
Vợ chồng
4 đánh giá
2.7/5
Đăng tải vào May 31, 2023
Not impressed at all
Dịch
Tài Khoản Khách
Phòng Giường King Size Tiện Nghi Di Chuyển với Bồn Tắm
Lưu trú vào Jan 2022
Gia đình
15 đánh giá
3.0/5
Đăng tải vào Feb 10, 2022
Awesome time will try again
Dịch
Emily_xiaocao
Phòng Tiêu chuẩn Hai Giường Queen Size với Tầm nhìn hồ
Hotel serve de acomodação para profissionais de ************, que incomoda estar em família no restaurante ou na recepção e vivenciar constantemente pessoas semi nuas entrando e saindo, sem falar conversas muito altas na madrugada.
Apesar de quarto e banheiro muito limpos e reformados e cama confortável, eu não voltaria mais.
Fiquei com vergonha de levar minha esposa e criança pequena para ver determinadas cenas.
Phòng Tiêu chuẩn Hai Giường Queen Size với Tầm nhìn hồ
Lưu trú vào Jan 2024
Gia đình
5 đánh giá
4.2/5
Rất Tốt
Đăng tải vào Jan 30, 2024
ジムは良かった
Dịch
Samantha H
Lưu trú vào Jul 2024
Người đi công tác
2.0/5
Đăng tải vào Jul 28, 2024
Pros: The hotel location is great if you’re looking for something very close to the airport. Shuttle was a plus! Cons: the hotel itself isn’t very clean. I don’t think my bedsheets were fresh! When I went to get into bed, I saw a deep red bloodstain on the sheets and they were wrinkled. The blood didn’t look like it was an old stain that has been washed out, it looked like the sheets were never changed between the last customer and myself. I called the front desk and they didn’t sound shocked or apologetic— but I was able to get a new room thankfully (the least they could do). The new bed felt like it was sleeping in a canoe, no joke, but at least the sheets looked clean. Thankfully I was only staying one night before my early morning flight.
Dịch
IntlTvlr1963
Lưu trú vào Jun 2024
Một mình
3.0/5
Đăng tải vào Jun 25, 2024
I was pleased when the airline placed me here as a result of a delayed flight as I had stayed here before and had an excellent stay. I waited for the shuttle bus in the hotel pickup area at the airport - two rounds of every other hotel bus went by with no sign of the EVEN bus. I tried calling the hotel and was on hold for 6+ minutes but no one ever answered and the bus finally came after 45 minutes. It could not however accommodate everyone needing to get on and someone mentioned there was another stop that people were also waiting. The driver basically said “well they will just have to wait another 20 minutes”. He was also using his cell phone while driving, no welcome, no greeting. The front desk staff barely looked up, no greeting, just asked for credit card for a deposit, gave me the form to sign and handed me a key. The room they gave me was occupied. Again they never looked up. Never apologized. Just took my key and handed me another one. As someone who is a former sales and service trainer in hotels, I totally get that they are busy but that doesn’t excuse no basic courtesy. It’s an airport hotel and management need to make sure they are staffed to answer phones and handle guest arrivals. The room was clean, quiet and comfortable but the hot water pressure (7th floor) was minimal. The bright spot was the 2 ladies at breakfast who were welcoming and smiling. (Rosanna and Gina). The service and food were great. The shuttle bus driver on the return to the airport was much more agreeable.
Dịch
Tài Khoản Khách
Lưu trú vào Oct 2024
Khác
1.0/5
Đăng tải vào Oct 23, 2024
We were forced to stay in this hotel as a result of a delayed flight by AA. We were charged $25 that 2 weeks later have not been reimbursed. Furthermore, we used the vouchers for $48 given to us by AA to pay for a VERY mediocre meal, we spent $3.45 extra, this money was charged to my credit card only to find a few hours later than the full amount of $51.45 was charged to my credit card. The waitress was rude, tried to take the vouchers from us twice without receipt. I would NEVER stay in this hotel if it was up to me. The hotel response continues to be unacceptable as they have not reinmbursed the money charged