Av. P.º de la Reforma 325, Cuauhtémoc, Mexico City, Federal District, 06500, MexicoXem thông tin khách sạn
Xem phòng trống cho ngày đi của bạn
Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
4.4/5
Rất Tốt
227 đánh giá
Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.2
Dịch vụ4.3
Vệ sinh4.4
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(227)
Đánh giá tích cực(222)
Đánh giá có ảnh/video(54)
Thời gian lưu trú tuyệt vời!(38)
Chủ thân thiện(30)
Bữa sáng ngon(22)
Vị trí thuận tiện(17)
Dễ đi lại(13)
Rất đáng giá tiền(9)
Nằm ở khu vực trung tâm(7)
Môi trường cổ điển(6)
Đánh giá tiêu cực(5)
Gary Hall
Phòng giường King Size cổ điển Danubio Tower
Lưu trú vào thg 5, 2024
Du lịch cùng bạn bè
2 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 12 thg 7, 2024
Amazing place to visit. It was easy to get around and I loved how many people are exercising and enjoying life.
Dịch
서연지연
Business Deluxe Two Double Room Danubio Tower High Floor
Lưu trú vào thg 7, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 8, 2024
Even though I arrived a little early, I checked in, and I was able to recover from long-term fatigue with a friendly and quick response.
Thank you very much to the hotel staff.
It was a very happy break because you assigned me to a room with a fantastic view.
Dịch
Tiiiiiii
Phòng giường cỡ king kinh doanh cao cấp
Lưu trú vào thg 6, 2024
Một mình
4 đánh giá
2.5/5
Đăng tải vào 13 thg 8, 2024
I stayed at this hotel for five nights during a short vacation and to visit some friends. Unfortunately, my experience was less than satisfactory. Upon arrival, I found the bathroom tub dirty and dusty, and I had to ask housekeeping to clean it. Additionally, the fridge in my room wasn’t working, so I reported it, and it was fixed the following day.
On the second day, I returned to the hotel with a friend who lives in Mexico City, someone I've known for three years. As we headed toward the elevator, a baggage porter approached me, questioning whether I was a guest and why I was going upstairs. Since you need a key to access the upper floors, I initially brushed it off as routine and confirmed that I was indeed staying there. He then left us alone.
However, on my last day, the same thing happened again with a different baggage porter as we headed to the elevator. This time, I felt harassed and profiled, likely because I’m Black. It seemed like they couldn’t believe that a young Black Canadian could afford to stay at their hotel. Frustrated, I asked to speak with a supervisor. When the supervisor arrived, the baggage porter tried to change the narrative, possibly thinking I wouldn’t understand because I don’t speak Spanish. Thankfully, my friend does, and she corrected him, recounting the incident accurately. The supervisor apologized, took my contact information, and assured me that a manager would reach out to apologize as well.
On the day of my departure, with a flight at 5 AM, I woke up early to check out. The same supervisor who had apologized earlier handed me a package, which turned out to be a sandwich. I threw it away. I checked out on August 5th, and as of now, no one from the hotel has contacted me as promised.
While Marriott is generally a good hotel, the racist behavior of the baggage porters at the lobby was unacceptable. They need to understand that people of all backgrounds can afford to stay there and should stop harassing Black guests. It was incredibly embarrassing and disgraceful to be treated this way, especially in front of my friend, and to have it happen twice.
Dịch
Jimmy-Guo
Phòng giường cỡ king kinh doanh cao cấp
Lưu trú vào thg 5, 2024
Người đi công tác
9 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 23 thg 6, 2024
there is no chairs in the loby for rest, my flight is a little late, so when I seat in the lobby chairs,the bar people always push me to order drinks, it make me uncomfortable.
Dịch
Tài Khoản Khách
Business Deluxe Two Double Room Danubio Tower High Floor
Lưu trú vào thg 5, 2024
Người đi công tác
24 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 6, 2024
I really enjoyed my stay at the hotel. The rooms were clean and comfortable, the staff was friendly and helpful, and the amenities like the pool and fitness center were excellent. Great location too, close to all the main attractions. Overall, a wonderful hotel experience that I would absolutely recommend to others.
Dịch
Tài Khoản Khách
Business Deluxe Two Double Room with Reforma Avenue View
Lưu trú vào thg 11, 2023
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 1, 2024
very nice view
very kind and well trained staff
everything was ok
Dịch
Fraser
Phòng giường Queen Size kinh doanh Deluxe Tháp Reforma
Lưu trú vào thg 12, 2023
Một mình
100 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 13 thg 1, 2024
This is my 4th time at the hotel and by far the worst. The room was far lower quality than my last 3 stays. Would probably not stay again based on this. The price for what I got was extremely disappointing when usually it’s fantastic
Dịch
Mónica
Classic Two Double Room Danubio Tower
Lưu trú vào thg 1, 2024
Người đi công tác
6 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 29 thg 2, 2024
Hotel is very centric. Room was spacious and clean. Breakfast had variety.
Dịch
Tài Khoản Khách
Classic Two Double Room Danubio Tower
Lưu trú vào thg 7, 2024
Du lịch cùng bạn bè
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 8, 2024
Clean hotel in a very good area.
Dịch
TomTom_
Business Deluxe Two Double Room Danubio Tower High Floor
Lưu trú vào thg 9, 2023
Một mình
11 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 25 thg 10, 2023
Good location. Very traditional Sheraton deco, love it. Don’t change sheets as usual, just remind them to change the sheets after you arrive
Dịch
Jack
Classic Two Double Room Danubio Tower
Lưu trú vào thg 1, 2024
Vợ chồng
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 7 thg 2, 2024
Good location and spacious room, a bit old but ok condition.
Dịch
Braden Tse
Business Deluxe Two Double Room Danubio Tower High Floor
Lưu trú vào thg 9, 2023
Người đi công tác
22 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 10, 2023
Good price! Extremely central to get access to all the tourist spot and business district
Dịch
Melani
Phòng giường Queen Size kinh doanh Deluxe Tháp Reforma
Lưu trú vào thg 7, 2023
Vợ chồng
14 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 26 thg 10, 2023
Perfect location, walking distance to zona Rosa and many other sights. The breakfast was plenty and we also enjoyed the pool!
Dịch
Tài Khoản Khách
Phòng giường Queen Size kinh doanh Deluxe Tháp Reforma
Lưu trú vào thg 10, 2023
Người đi công tác
70 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 28 thg 11, 2023
I enjoyed my stay. Thank you to all staff at the hotel.
Dịch
Michelle Stephanie Chaltelt Martínez
Phòng giường cỡ king kinh doanh cao cấp
Lưu trú vào thg 9, 2022
Du lịch cùng bạn bè
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 10, 2022
I love this hotel. They're like family. Best gym equipment, employees are welcoming and kind, good is delicious, i feel just like home.