Hilton Mexico City Airport

Các đánh giá Hilton Mexico City Airport

Hilton Mexico City Airport

International Mexico City Airport, Mexico City, Federal District, 15260, MexicoXem thông tin khách sạn
Hilton Mexico City Airport
Hilton Mexico City AirportHilton Mexico City AirportHilton Mexico City Airport
Xem phòng trống cho ngày đi của bạn
Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

4.2/5
Rất Tốt
72 đánh giá
Đánh giá đã xác thực
Vị trí4.3
Trang thiết bị4.1
Dịch vụ4.0
Vệ sinh4.2
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(72)
Đánh giá tích cực(66)
Đánh giá có ảnh/video(9)
Dễ đi lại(12)
Gần sân bay(10)
Vị trí thuận tiện(9)
Thời gian lưu trú tuyệt vời!(8)
Nhân viên thân thiện(6)
Sạch và gọn gàng(5)
Thang máy chất lượng OK(5)
Đánh giá tiêu cực(6)
Yamada
Phòng King
Lưu trú vào thg 1, 2025
Gia đình
3 đánh giá
3.7/5
Đăng tải vào 24 thg 2, 2025
The front service personnel was very attentive and friendly. The rooms need attention, towels and bedding sheets very old, not up to the Hilton standards. The lift was not working, not the first time we find this problem. The AC in the room was not working well (couldn’t cool the room down properly).
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest. Thank you for your feedback. I am delighted to read your response and to know that the service provided by our staff met your expectations. I am very sorry to hear about the issue with the towels in your room. Unfortunately, the elevator is owned by the airport. However, they are currently working on repairing it. We will take steps to reduce this inconvenience in the future.We look forward to seeing you again in the future. Gisela Rodriguez - Guest Relations.
Yadin
Phòng hai giường đôi
Lưu trú vào thg 12, 2024
Một mình
16 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 1, 2025
Had an 8 hour layover and this hotel was just what I needed to rest after a 16 hour flight !
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest. Thank you for your review. I hope we have the opportunity to serve you again in the future. Best regards. Gisela Rodriguez - Guest Relations.
KBBDaniels
Phòng hai giường đôi
Lưu trú vào thg 10, 2024
Gia đình
1 đánh giá
2.2/5
Đăng tải vào 13 thg 2, 2025
We got in really late and you don’t even want to know what was dried all over our sheets in a supposedly “cleaned” room. We asked for someone to come change the sheets. They had nobody working at that time since it was after midnight. So they gave us a set of new sheets that we changed ourselves. I was absolutely disgusted. Never again.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, I am deeply sorry for the inconvenience you experienced during your stay. Thank you very much for completing the survey, all your comments will be taken into account to improve our service. Gisela Rodríguez - Guest Relations.
Tài Khoản Khách
Phòng hai giường đôi
Lưu trú vào thg 11, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 1, 2025
Amazing stay, as usual. Really convenient with very comfortable bed. 
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest.I highly appreciate your review. I'm glad we had brought you the service you deserve for. I hope we have the opportunity to serve you again. Best regards.Ricardo Virnez Front Office Manager.
Tài Khoản Khách
Phòng King
Lưu trú vào thg 6, 2024
Người đi công tác
13 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 7, 2024
Located inside terminal 1, Hilton hotel at Mexico City airport is agreed choice for travelers. The rooms are great. Hotel restaurant offers delicious meals
Dịch
Phản Hồi Từ Khách Sạn: Hello,Thank you for staying at Hilton Mexico City Airport and for taking a moment to share your very valuable thoughts with us. I am glad to hear that you had a great experience and enjoyed our rooms, as well as the quality of our food. For us, it has been a pleasure to host you and we will be more than happy to welcome you back anytime.Sincerely,Jazmín CalzadaFront Office Manager
Tài Khoản Khách
Phòng King
Lưu trú vào thg 1, 2025
Người đi công tác
11 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 2, 2025
Perfect and very convenient for traveling
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest. Thank you for your kind review. I hope we have the opportunity to serve you again in the future. Best regards. Gisela Rodriguez - Guest Relations.
Tài Khoản Khách
Phòng hai giường đôi
Lưu trú vào thg 11, 2024
Gia đình
1 đánh giá
2.7/5
Đăng tải vào 20 thg 12, 2024
I don't know how they kept "Hilton " franchise.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest. Thank you for your response. I'm afraid we did not accomplish your expectations. I hope we have the opportunity to serve you again and revendicate in our service. Best regards and happy holidays. Ricardo Virnez Front Office Manager.
Juan carlos
Phòng hai giường đôi
Lưu trú vào thg 1, 2024
Du lịch cùng bạn bè
16 đánh giá
3.2/5
Đăng tải vào 5 thg 3, 2024
I booked the hotel just for the location. But to get to the hotel the elevators didn’t work, too expensive to get that kind of service
Dịch
Phản Hồi Từ Khách Sạn: Hello Juan Carlos,Thank you for taking a moment to share your feedback regarding your experience at Hilton Mexico City Airport. I am sorry that you experienced inconveniences during your visit with the elevators that connect the terminal with our facilities. We are working with the corresponding airport authorities to replace them and improve our guests experience.We hope to have the opportunity to welcome you back and make it right.Sincerely,Jazmín CalzadaFront Office Manager
Jean G
Phòng King
Lưu trú vào thg 4, 2024
Người đi công tác
21 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 20 thg 5, 2024
Hôtel in a good position inside the airport. A little bit expensive
Dịch
Phản Hồi Từ Khách Sạn: Hello Jean,Thank you for taking a moment to review your experience at Hilton Mexico City Airport. I am glad to haar that our location inside the airport was of your liking and that you had overall a good experience. Your feedback is very valuable for us, in order to keep improving our service and provide our guests the best experience.We hope to welcome you back soon.Sincerely,Jazmín CalzadaFront Office ManagerSincerely,Jazmín CalzadaFront Office Manager
LevinaJulia
Phòng hai giường đôi
Lưu trú vào thg 10, 2024
Một mình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 1, 2025
Everything is great there!
Dịch
Phản Hồi Từ Khách Sạn: Dear Ms. Julia.I highly appreciate your kind response. It's important for us to know your expectations were accomplished. I hope we have the opportunity to serve you again in the future. Best regards.Ricardo Virnez Front Office Manager.
Tài Khoản Khách
Phòng King
Lưu trú vào thg 4, 2023
Vợ chồng
1 đánh giá
2.5/5
Đăng tải vào 27 thg 5, 2023
The ladies in reception have been treating us badly. Respectfully, they should take some customer service. A hotel like this, should not be allowing “hot water” to be cold in the shower, their TVs have their wifi network blocked so you can’t connect to apps like Netflix, and the gym is out of service.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
Victor
Phòng hai giường đôi
Lưu trú vào thg 7, 2023
Gia đình
3 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 17 thg 8, 2023
Very convenient location to catch an early morning flight. Just a few steps to check-in counters. Also parking lot access is very convenient to avoid the crowded airport hallway
Dịch
Phản Hồi Từ Khách Sạn: Dear Victor,Thank you for taking a moment to share your valuable feedback with us regarding your past stay at Hilton Mexico City Airport. I am glad to hear that our location was easy for your travel needs and that you had overall a good experience. Your opinion is very important for us, in order to keep improving our service. We hope to welcome you back soon.Sincerely,Jazmín CalzadaQuality Assurance Manager
Jose Eduardo
Phòng hai giường đôi
Lưu trú vào thg 9, 2024
Người đi công tác
2 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 2 thg 10, 2024
Good location
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
Tài Khoản Khách
Phòng hai giường đôi
Lưu trú vào thg 10, 2023
Khác
2 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 22 thg 11, 2023
Lovely stay and relaxing environment
Dịch
Phản Hồi Từ Khách Sạn: Hello,Thank you for being our guest and for taking the time to let us know that you had a lovely stay. Your opinion is very valuable for us, and allows us to keep providing you an unbeatable experience. We hope to welcome you back soon.Sincerely,Jazmín CalzadaQuality Assurance Manager
Nina around the world
Phòng King
Lưu trú vào thg 8, 2022
Vợ chồng
7 đánh giá
3.7/5
Đăng tải vào 5 thg 9, 2022
The carpet in my room had a mold smell which made my stay uncomfortable. But staff were very friendly and the service overall was good.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager