Các đánh giá Palm Hotel Ipoh

Đối diện khách sạn có trung tâm mua sắm, siêu thị aeon và quầy hàng gia dụng, tìm đồ ăn thuận tiện nhưng hơi xa các điểm du lịch của các cô chủ, phải đi ô tô mới đến được. Tuy nhiên, có bãi đậu xe. có sẵn n*** lối vào khách sạn, đi ô tô cho nhân viên sẽ thuận tiện hơn.

Mình vô tình đặt lại và có nhiều phòng hơn nhưng không xem được phòng nào nhưng nhân viên khách sạn đều nói như vậy.

khách sạn rất thoải mái và được giới thiệu cho tất cả bạn bè của tôi

Cách âm kém. Có thể nghe thấy tiếng người kéo và di chuyển đồ đạc. Có một số hình mờ ở nhà vệ sinh. Ít sạch sẽ hơn. Chỉ cho phép trả phòng trễ 30 phút.

Khách sạn rất khủng khiếp mà tôi ở lại! Tôi đã trả mức giá này, dành cho phòng gia đình lớn thứ tư, tôi được yêu cầu thêm vào một người nữa, nhưng nhân viên tiếp nhận có thái độ rất tệ khi nói với tôi rằng cần tính phí cho người thứ tư, tại sao ??!!!! Rồi nvm, sau khi vào phòng, khăn tắm chỉ có 3 cái, tôi gọi điện yêu cầu thêm một cái, họ nói thêm vào cần tính phí một PC! Thật là một dịch vụ khủng khiếp! Ở lại rất thất vọng, không có bãi gửi xe, thái độ lễ tân tệ!

Nhận phòng nhanh và dịch vụ tốt...lần thứ 3 tôi ở đây vì gần nhà gia đình tôi

họ cần cải thiện dịch vụ lễ tân. họ vẫn yêu cầu tiền mặt trong các giao dịch (đặt cọc để lưu trú) và khi chúng tôi yêu cầu sử dụng thẻ tín dụng, họ đã miễn cưỡng thực hiện. Trải nghiệm rất tồi tệ vào năm 2022 khi họ vẫn sử dụng tiền mặt trong giao dịch. thứ hai, n*** cả khách sạn giá rẻ cũng cung cấp tủ đông trong phòng. vui lòng nâng cấp dịch vụ của bạn.

good and comfortable enough for the business traveler with such as a good bed

Very easy to get parking summon if you didn’t pay parking fees before 8.30am, hotel management should do something to protect hotel guests from this rather than just let put a signboard saying nothing to do with the hotel on any parking issues

There was an unexpected incident that the door lock was out of battery and we could not open the room door at 1am++. We went out for gathering during CNY and came back at around midnight 1am. Due to the issue, we waited for more than 1 hour at lobby. The staff tried his best to open the door but failed to open it. I know it was not the fault of the staff. Then, we got offered to another temporary room but the thing to highlight was our luggage and pyjamas were left in the room that was locked out and we were really tired at the time. Need to improve on regular checking on the door battery to avoid this kind of issue again. Overall, it is clean and staff are friendly.

THEFT BY STAFF What a terrible experience we had at this so called hotel. We stayed one night at Palm hotel. The room was clean and well maintained and we were very pleased with it overall until it was time to check out. The lady in charge said before we could get our deposit back she was going to check the room first. Although I have never experienced this in any other hotel I said ok fine, this was probably standard procedure. She came back and said that there was some blood on the bed sheets & she would deduct rm50 from the rm100 deposit. I asked her to show me the blood and so we went to the room. Yes there was some blood but it was clearly from a mosquito scratch, a small, tiny splat of blood. See attached pictures. I told her that this can easily be cleaned & that’s what cleaning services are for but She insisted that the stain needed special treatment & cleaning services. So to prove her wrong, I had to literally CLEAN the stain myself with soap which came off a few seconds after with NO special treatment required. To which she replied ok you get your money back! No apology, no nothing just indifference! When we asked for her name she refused to give her name and said ‘I’m just working here’! We went down to the reception and saw the supervisor and told him the incident. He apologised but I told him I had to actually wash the bed linen to prove that the stain was easily washable. This is totally unacceptable! Their excuse was that they outsourced their laundry which was a pathetic reason because most small hotels do that anyway. That’s not the point. My point is that it was a small stain that could easily be cleaned. I felt we were being punished, penalised. We were paying guests and we had to prove our innocence. Very bad customer service, no customer empathy at all. We will definitely not recommend this place to anyone. If you still want to stay make sure you do the bed, vacuum, clean the toilets, & bathroom or you might lose your deposit! PS I strongly believe the employee was ripping us off and trying to take the rm50 for herself. I would strongly recommend the supervisor to look into this and take preventative measures for future customers.

Clean room and service provided was excellent.

So far everything okay. But the hot water not really function. Other than that Everything ok 👍🏼

Near town area. Room is spacious. Easy for going out. Will recommend to friends.