We reserved a double queen suite with a separate bedroom but when we checked in, the hotel said they didn't have one available and gave us a standard double queen room. They said they'd give us a discount on our next stay. :( As well, they must have given someone a keycard that opened our door; luckily, i had the latch engaged so the door onpened and the latch prevented the person from entering the room. By the time we got to the door, there was nobody in the hall. It was a very upsetting incident.
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