Hotel Pams

I was shocked when I knew the Trip.com charges were 80% higher than the actual hotel daily rates. I was asked to vacate by 11.00 as sub vendor of Trip. Com, Make my trip’s terms and condition with Palms hotel was like that. Whereas as my booking from Trip. Com was until 12.00 noon. Palm’s ***agement didn’t even recognise the Trip. Com and informed me that they didn’t hear such name before. Now I regret that I used Trip. Com for my bookings

Our family comprising 12 adults stayed in the "Executive" category family room at Hotel PAMS, Mayiladuthurai for 3 daus durng last week of January 2024. PROs: (1) Four floors with wide range of rooms with an Elevator. (2) Located at heart of City - Just opposite to Bus stand (3) Smooth Check-in and Check-out formalities (4) Acceptance of all mode of Payments. (5) Provided with Towels and basic toiletries kits. (6) Bed linens were neat (7) 32 inch TV with DTH connection (8) Mini-fridge (We didn't use it) (9) Good lighting and Sufficient no. of Power sockets (10) Cwntralised AC with wall mount Controller (11) Ample car parking available within Hotel compound (12) Separate VEG and NON-VEG restaraunts with 40 seats (Not sure about Kitchens) (13) Food delivery through Room service is pretty decent. (14) Complimentary Breakfast. Limited Menu. (15) Few rooms got separate Bath room and Toilets. (16) Extra bed set-up comes with foldable steel cot and good quality Mattress. (17) English Newspaper to individual rooms (18) Good quality wooden furniture (19) Eletric Kettle. But no items for preparing Coffee or Tea. CONs (Areas of Improvement) (1) Floor corridors were very dark. Requires sufficient and Bright lighting. (2) Toilet and Bathroom requires good lighting. (3) Menu of Complimentary breakfast requires more variety on day-to-day basis. (4) Bathroom fittings require periodical inspection. (Water was continously leaking in Closet) (5) Quality (Taste aspect) of Complimentary Breakfast requires attention. (6) Door locks and latches were faulty and noisy. Requires attention. (7) Dental Kit is provided on de***d. This can be given as part of basic toiletries kit. (9) Food items of Complimentary breakfast can be served hot. (10) Hot water in the Bathroom was just lukewarm. Solar water heating system needs attention. (11) A flexible 24 Hour Check-In and Check-Out is badly required. Slightly disappointed to note 50% room tariff charged for a 4 hours late check-out Overall, It was a very pleasant stay. Hope my personal experience / holistic view helps to plan your travel in a better way

We stayed here for 1 night. We had 2 rooms. Check in was a breeze. We checked in around 2 PM and went and had our lunch. Then took a small nap and headed out to the temples. Got a good night sleep at the hotel. The room was large with plenty of space for the 4 of us. Cold Crisp AC. Good clean shower and toilets. Fast Wifi. Quick and efficient room service. Car Parking. Central location for all the area temples. Breakfast buffet is included. Food is great. We also ate lunch and dinner here. Lunch was amazing and unlimited meals. The dinner was good. South Indian food is better than their Chinese food. Will definitely stay here again.