Radisson Blu la Poste Lafayette Resort and Spa

I only review places where I visited as a regular guest and paid the normal rate. I've stayed at many different resorts all around Mauritius. Radisson Blu Poste Lafayette Resort and Spa is an adults only resort along the north east coast, which we knew could be quite windy compared to the west coast, and it was windy. But I was keen to try a new resort in a new area and see how the snorkeling was here. In my view, this hotel is overpriced and there is plenty of room for improvement. This is one of the few resorts I have visited in Mauritius that I would not return to. I would have given them 4 bubbles if their pricing matched the quality of the experience. But I judge them based on what we paid, and the expectations that come with the RB brand. Let's start with the rooms. The resort has several different room types, the cheapest being their standard rooms across the road (other side of the road to the main resort). I would avoid these rooms. We had booked their "superior" rooms which were supposed to be a step up. But our rooms were tiny. A king size double bed takes up most of the space in the room, there is no additional furniture in the room, almost no place to put your bags, and very little space around the bed. It felt very cramped. We asked to be moved to twin rooms, which were upstairs and slightly bigger, but still not very spacious. The room at the very end of the block (18) is slightly bigger than the rest, and at least has a small balcony. I did not see the sea facing rooms from inside, but I think those might be the only rooms worth their price tag. The superior rooms are just far too small for the price you pay. The resort has a water problem. Several times during our stay, the water ran out and we had to wait some time (anything from half an hour to two hours), presumably for a tanker to arrive and fill up their water storage tanks. This happened mostly in the afternoons and evenings, sometimes while showering. The meals were fine but underwhelming. The buffet was rather limited in scope and variety. And the food quality was disappointing. They really need a better executive chef. The beach restaurant downstairs was somewhat better, but all the best meals on that menu had a significant surcharge even if you paid for All Inclusive. Most of the meals that did not come with a surcharge were mediocre at best. You have to book at least one day in advance to eat at the beach restaurant. On Wednesday there was a prawn feast (5 course meal) which was priced at rs2800 (about $60 per person) and those who paid for AI were still charged rs2000 ($43). Service was not great. There were a few serving staff who did a great job, but overall the service was slow and poor quality. Some of the waiters had very poor English, so it was hard to communicate. During our holiday week, it happened at least 5 or 6 times that an order never came (usually a drink order that just never arrived). The resort could do with some hospitality training. The f

Went on an all inclusive day package. Not value for money at all. The staff at the reception was welcoming, but was unbothered and not helpful. The staff at the seaside restaurant was cold. Food was very limited. No veg option at tea time. Whole experience was 2/5.

Not sure how but the marine life was so much more vibrant than last year, thus snorkeling was a fairy world pleasure! The staff - as always - contributed greatly to our experience. Standout thanks to Ooma, from housekeeping, and Nishta, who memorized our preferred orders and had them at the ready. Once again, a wonderful experience!

The hotel is good, however, there are too many restrictions and staff are not as hospitable ( too many restrictions around what you can and cannot do). Simple things like taking water glasses to different floors isn't allowed. The payment methods are also weird, excursions are either charged to the room or not, it's not clear what the pricing or where to pay (card payments not accepted for excursions).To make guests relations easier and quicker, there should be one method of payment chargeable to the room. The hotel could do with improvements in how staff interact with guests.

I had a fantastic experience.Upon arrival, I was warmly greeted by Mr Vishal and Mrs Diane at reception.The room was clean, and beautiful with an amazing garden and sea view that added a special touch to my stay. The restaurant staff, including Mr Sunil, Mr Karl and Mr Harry were incredibly courteous and helpful. The food was delicious, and the buffet offered a great variety. I also enjoyed the many fun activities available, along with a relaxing lounge area to play games. Overall, it was a great stay, and I highly recommend this hotel for its wonderful service, beautiful setting, and enjoyable amenities.

We had a lovely experience with the staff and hotel. The staff was so nice and was always willing to help were they can. We were lucky enough to have Jessica who was in charge of our housekeeping. It was delightful to walk out of our to to her warm greeting. Our room is always sparkling clean as soon as we come back. She was always willing to walk the extra mile for us to have the most relaxing stay. We surely hope that the next person staying here will also have Jessica in charge of their housekeeping, because she is just a ray of sunshine in the mornings. Thank you Radisson Blu and Jessica!