Ocean's Creek Beach Hotel

非常糟糕的體驗，我訂了5晚的酒店，然後第一晚到的晚沒有細看房間，第二天出門早也沒有細看，第二天晚上回來看到房間裏有非常非常多的螞蟻，我自己簡單處理了一下，第三天一早出門的時候讓酒店打掃了，結果還是很多螞蟻，第四天一早又讓打掃，並打電話告訴前台，下午回來又告知前台處理一下，他們用殺蟲噴霧噴了之後，還是無濟於事，而且我的耳朵也因為螞蟻問題導致過敏，所以我決定提前一天退房，並且在11點前就完成退房，結果被告知不能退最後一天的房費，説要給我換一間，讓我再體驗、並且推卸責任，説我帶食物在房間，讓攜程溝通多次後仍無法解決，拒絕退款，千萬不要住

We check in on February 21st and check out on 23rd.. From our first step in the hotel to our way out we enjoyed every step of our stay... Parvesh on our arrival was very attentive and patient on our arrival, he took care of every single details for our stay with a great smile Shreeya at reception was very kind and patient too.. The bagagist was very professional and kind ( but I'm sorry I can't remember your name Sir) Varun in dinning was very kind and patient with us. Even though we were in a big group his smile never fade. ( hat off Sir). Kovilen was kind and patient too.. ( I excuse myself because I forget the 2 other waiters name). Sarvesh our bagagist on departure was very useful too.. The entertainment team was excellent too, the pool activities and Saturday evening show was above expectation.. Overall all the staff went out of the way to ensure that our stay was comfortable and enjoyable... HATS OFF TO THE ENTIRE STAFF WHO MADE OUR STAY A MEMORABLE ONE👏🏼👏🏼👏🏼 KEEP UP THE GOOD JOB I will definitely recommend Ocean Creek to my family and friends. Thank you 🙏🏼 🙏🏼 🙏🏼 all

Ocean Creek captures your attention the moment you step there... It's vibrant, positive and welcoming atmosphere captured my heart instantly. Great ambiance, great food and above all great service. I was delighted with the extra mile that the hotel staff at all levels went to make my event a huge success. All my family and friends were equally 100% satisfied with not a single complaints. Hats off to you all and keep up the great work. You have my loyalty 💯