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Tất cả đánh giá(31)
Đánh giá tích cực(31)
Đánh giá có ảnh/video(3)
Rod So
Lưu trú vào thg 11, 2023
Vợ chồng
34 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 14 thg 11, 2023
Amazing!!! Will definitely come back in the future...room rates are pricey but you get what you paid for. Food was like dining in a Michelin star restaurant. They have different types of onsen to suit your needs, from spacious onsen bath to deep bath and bed type bath.
Dịch
Adelantuosimaliang
Phòng Twin Superior kiểu Nhật
Lưu trú vào thg 9, 2024
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 9, 2024
非常滿意的一次體驗
Dịch
Tài Khoản Khách
Phòng Zen Thời trang
Lưu trú vào thg 9, 2024
Du lịch cùng bạn bè
27 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 9, 2024
房間非常不錯
Dịch
Tài Khoản Khách
Phòng Zen Thời trang
Lưu trú vào thg 12, 2023
Du lịch cùng bạn bè
59 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 1, 2024
非常值得推薦哈
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2024
Du lịch cùng bạn bè
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 1, 2024
服務非常好
Dịch
Tài Khoản Khách
Lưu trú vào thg 3, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 27 thg 3, 2024
We loved this place! We stayed only one night (at the back end of a few days hiking on the Nakasendo Trail) but we truly enjoyed our stay. Perfect for some well-deserved relaxation after the hike! The hotel is a mix of a Japanese ryokan and Western style hotel - and part of the Relais & Chateaux network. After a couple of nights in more traditional ryokans, we had chosen western style rooms / bedding (very comfortable) and the French style dinner (which turned out to be fusion French / Japanese, it was delicious!) and we didn’t regret it. The onsen baths (3 different ones) are great, a very relaxing and pretty space (views out into the forest), and we enjoyed a massage at the spa. Lovely welcome and efficient service too. We wished we had stayed a bit longer!
Dịch
Tài Khoản Khách
Lưu trú vào thg 12, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 6 thg 12, 2023
The staff, service, facilities, and room were top notch. Once our stay was booked, we received an email questionnaire. We are both vegan and they accommodated our preference. asking for our preferences. You can select between Japanese and French cuisine. We both opted for Japanese. When we arrived, they staff greeted us kindly and it was a delightful surprise to be led into a room filled with Christmas decorations. We booked the "Standard Zen Suite" and were not disappointed. It comes with your own private indoor-outdoor onsen. It was heaven. If you are new to onsen, they also provide helpful instructions upon arrival that you can read. It was my absolute favorite onsen experience. There are three different onsens for guests, each separated by gender. They also provide popsicles, hot/cold tea, in addition to the standard shampoo, conditioner, body wash, hair tonic, skin lotion etc. When we were there they had two shuttles which ran from Matsumoto Station to pick you up. One at 3:15 pm and another at 4:30 pm. We would both love to return!
Dịch
Tài Khoản Khách
Lưu trú vào thg 12, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 5 thg 12, 2023
This was a gorgeous property with incredibly top notch luxury service. The Zen Suite is designed beautifully in a "Japandi" aesthetic that is exceptional. That suit also has its own private indoor-outdoor onsen, though the other onsens on the property were also beautiful indoor-outdoor onsens where we could feel the winter air as we soaked in the hot water. The dining was impeccable and they had amazing vegan Kaiseki courses. In addition, the lounge area was gorgeously decorated in Christmas tinsel and birch that made it feel like the most festive atmosphere. Everywhere the property felt like it blurred the indoors and outdoors while retaining a sense of warmth. This is not a cheap property, but it is actually good value for the price.
Dịch
Tài Khoản Khách
Lưu trú vào thg 5, 2023
Khác
3.0/5
Đăng tải vào 10 thg 5, 2023
This is a Relais and Chateaux property so we were expecting it to be a much nicer place. They are closing this year for a total redo of the property. It needs it as there are spots on the carpet and the furniture, etc. it tired. I realize this is a traditional Japanese styled Inn, but it needs updating. The door to bathroom is a self closing one that is hard to open. It was most annoying to deal with. Very odd for a bathroom door. Place is in a pretty setting, Breakfast was a preset menu so it is what they serve you. It was fine, but just not great. They take your shoes when you enter so if you want to walk around outside in the lovely woodlike setting, you need to ask for your shoes back. There was a gentleman that raked leaves into piles that left messages and then he sprinkled flower petals on top of the leaves which was very pretty. The coffee service in the room was too complicated. It was a drip format but it was hard to do without spilling coffee all over. This is an Onsen hotel so many people go here for that reason.
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2023
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 11 thg 10, 2023
Beautiful traditional Ryokan in the outskirts of Matsumoto. Member of the prestigious Relais & Chateaux chain, this superb property offer 2 types of cuisine: Japanese and French, both excellent (although we had a little preference for the Japanese one!) Our room was very large with a beautiful view and a large private onsen. The service is excellent, attentive and very professional.
Chambre magnifique avec très belle vue. Les bains sont d'excellente qualité et service attentionné. Seuls petits bémols, il faisait très chaud dans la navette nous connectant à la gare et les stores n'étaient pas suffisamment occultant. Sinon, très bonne expérience, à recommander sans aucun doute
Dịch
Tài Khoản Khách
Lưu trú vào thg 4, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 21 thg 4, 2024
Maravilhoso Ryokan adaptado a estrangeiros mas mantendo características de hotel japonês. Quartos limpos e elegantes. Comida ótima tanto japonesa como ocidental. Este relais chateau tem atendimento cortês e funcional. Ótima opção para lugar tranquilo no meio de uma floresta com rio muito lindo. Oferece café da manhã western.