Các đánh giá Grand Hyatt Hangzhou

Vị trí tuyệt vời! Hồ Tây nằm n*** trước khách sạn. Ga tàu điện ngầm nằm quanh góc. Có rất nhiều nhà hàng xung quanh. Trung tâm mua sắm nằm n*** bên cạnh. Phòng sạch sẽ. Nhưng vẫn có mùi thuốc lá n*** cả khi đó là phòng không hút thuốc. Bữa sáng tự chọn phong phú. Sảnh khách sạn rộng rãi với trà miễn phí.

Chúng tôi đã có một kỳ nghỉ tuyệt vời tại Grand Hyatt Hotel. Vị trí tuyệt vời và các tiện nghi khiến chúng tôi cảm thấy như ở nhà. Dịch vụ tuyệt vời từ nhân viên lễ tân cũng vậy. Chắc chắn sẽ quay lại để ở lâu hơn. Cảm ơn rất nhiều.

Vị trí siêu thuận tiện, n*** trung tâm Westlake Tiện nghi tuyệt vời & bữa sáng tuyệt vời

Đó là một kỳ nghỉ tuyệt vời. Vị trí tốt, n*** trung tâm thành phố Coral Gables. Tôi cho rằng không có ấm đun nước trong phòng nhưng bạn có thể yêu cầu và họ sẽ gửi cho bạn một cái. Phí phòng sẽ không trừ vào tiền đặt cọc, thay vào đó bạn phải trả tiền và sau khi bạn trả phòng, họ sẽ hoàn lại tiền đặt cọc cho bạn. Đối với du khách Trung Quốc, điều này có vẻ kỳ lạ.

Expensive for a room which smelled stale with damp corridors. Great location and excellent Chinese restaurant

**Review for Grand Hyatt Hangzhou** I recently had the pleasure of staying at the Grand Hyatt Hangzhou, and I must say, it was an exceptional experience from start to finish. Here are the highlights that made my stay memorable: **Service:** The service at Grand Hyatt Hangzhou is nothing short of outstanding. From the moment I arrived, the staff were incredibly attentive and welcoming. Every request was handled promptly and with a smile, making me feel truly valued as a guest. Their professionalism and dedication to providing top-notch service are evident in every interaction. **Cleanliness:** The cleanliness of the rooms and the entire hotel was impeccable. Housekeeping did an excellent job of ensuring that the room was spotless every day. The attention to detail in maintaining hygiene and cleanliness standards is commendable, especially in these times when it is more important than ever. **Location:** The location of the Grand Hyatt Hangzhou is simply unbeatable. Situated right by the picturesque West Lake, it offers breathtaking views and convenient access to some of Hangzhou’s most popular attractions. Whether you're interested in sightseeing, shopping, or dining, everything is within easy reach, making it a perfect base for exploring the city. **Staff:** The staff at Grand Hyatt Hangzhou are a true asset to the hotel. Their friendly and courteous demeanor, combined with their willingness to go the extra mile to ensure guests have a pleasant stay, made a significant difference. From the front desk to the concierge and restaurant staff, everyone was professional, knowledgeable, and eager to assist. **Overall Experience:** In summary, my stay at the Grand Hyatt Hangzhou was exceptional in every way. The combination of excellent service, pristine cleanliness, a prime location, and an outstanding team of staff made it one of the best hotel experiences I've ever had. I highly recommend this hotel to anyone visiting Hangzhou. Whether for business or leisure, the Grand Hyatt Hangzhou will exceed your expectations and provide a memorable stay. Thank you, Grand Hyatt Hangzhou, for making my visit so enjoyable. I look forward to returning soon!

The bathroom got abit smelly. But overall is good

Check in staff could have done better by ringing us when our room was ready as we had checked in early upon arrival.

The shower of the room was broken and the rooms have very thin walls. We could hear the neighbouring guest coughing and going to the toilet. Not what I expect from a premium hotel, my money is better spent at a holiday inn. I will not come back!

really nice hotel. but breakfast is not as I expected. need more improvement on their taste. their italian n chinese restaurants is really nice tho

Nice hotel for family travel, and nice view to see the west lake.

It is located in a very good position to visit the West Lake and Hangzhou. Rooms are well equipped, large and comfortable.

Kevin is good

I recently stayed at the Grand Hyatt Hangzhou and had an exceptional experience. The hotel is perfectly situated by the stunning West Lake, offering breathtaking views and easy access to the city’s main attractions1. The rooms are spacious, modern, and impeccably clean. I particularly enjoyed the comfortable bed and the luxurious bathroom amenities. The view of West Lake from my room was simply mesmerizing2. The staff at Grand Hyatt Hangzhou were outstanding. They were friendly, professional, and always willing to go the extra mile to ensure a pleasant stay. The check-in and check-out processes were smooth and efficient3. One of the highlights of my stay was the dining experience. The breakfast buffet offered a wide variety of delicious options, catering to different tastes and dietary preferences. The on-site restaurants also provided excellent meals with a great ambiance1. The hotel’s amenities, including the fitness center, indoor pool, and spa, were top-notch. It was wonderful to relax and unwind in such a well-maintained environment after a day of exploring Hangzhou1. Overall, I highly recommend Grand Hyatt Hangzhou for anyone visiting the city. It offers excellent value for money, a prime location, and exceptional service.