Tài Khoản Khách
1 tháng năm, 2024
As I reflect on my stay at the Elegance Hotel in Marmaris, I am filled with mixed emotions, largely due to the exceptional experience I had at the hotel. The quality of service surpassed my expectations, with the staff exhibiting professionalism and a genuine willingness to accommodate guests' needs with a smile. While I regret not recalling all the staff names, individuals like Süleyman, Bedirhan, Melih, and Yasin left a lasting impression. Opting for the all-inclusive package, I found the selection of non-alcoholic beverages satisfying, although I missed the presence of freshly squeezed orange juice. However, the variety and quality of food offerings were commendable, including unexpected fast-food options at the snack bar, which proved convenient during our excursion. Despite the hotel's age showing in some areas with noticeable wear and tear, issues such as a malfunctioning toilet door and Wi-Fi connectivity were promptly addressed by the attentive reception staff, who swiftly offered a room replacement. Overall, I would enthusiastically recommend the Elegance Hotel as a holiday destination, especially for its breathtaking sunrise views from the private beach. P.S. Please be advised that we went outside of holiday period and service quality may differ in busier periods.
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