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Bardzo dobry hotel z miła obsługą i dobrą lokalizacją ;) polecam
Dịch
Kenfeizhou
Phòng Cao Cấp Hướng Phố
Lưu trú vào thg 12, 2023
Người đi công tác
7 đánh giá
3.0/5
Đăng tải vào 23 thg 12, 2023
前台服務員態度很不友善
Dịch
77dear
Căn hộ một phòng ngủ với ban công và tầm nhìn ra biển không hút thuốc
Lưu trú vào thg 8, 2023
Người đi công tác
54 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 11, 2023
馬普託最佳回覆之一
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2022
Người đi công tác
195 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 12, 2022
當地最好,可能也是最貴的酒店,房間比較大,海邊。
Dịch
AartiS331
Lưu trú vào thg 10, 2024
Gia đình
4.0/5
Rất Tốt
Đăng tải vào 22 thg 10, 2024
The Radisson Blu in Maputo is fantastic. It's scenic poolside views, luxurious rooms and full breakfast make this an ideal dpot to refresh on a trip. It is also walking distance from malls, has ocean views, close to restaurants and activities.
Dịch
Phản Hồi Từ Khách Sạn: Dear AartiS331, Thank you for your review. We are happy that your time with us, in Maputo refreshed you! And above all, that you enjoyed our hotel and facilities! We are looking forward to your next visit, Rob Van der Velden General Manager
Tài Khoản Khách
Lưu trú vào thg 12, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 1 thg 12, 2024
I had an exceptional 8 night stay at Radisson.What made my stay exceptional were the staff very hospitality,courteous and friendly -Lucas,Victoria,Uisla,Eunesia,Arsenio,Martin,Elvis,Noemia,Paulo ,Clara,Ishameal,Isaiah,Elio,Jose and Vitorrio 5 star service.
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Vợ chồng
2.0/5
Đăng tải vào 27 thg 11, 2024
Hotel not in line with the Radisson standards, Restaurant Azul a horrible experience, very disappointing experience for a flying honeymoon weekend experience..
Dịch
mdiogenio
Lưu trú vào thg 10, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 21 thg 10, 2024
The reception staff seemed lacking of Radisson rewards program knowledge. They kept asking how would I pay for the stay..
Dịch
Phản Hồi Từ Khách Sạn: Dear Mdiogenio, Thank you for taking the time to leave us a review. We are glad that you enjoyed your time in our facilities. Please know that your review has been forwarded to our Front Office Manager. Rob Van der Velden General Manager
Heather B
Lưu trú vào thg 8, 2024
Gia đình
4.0/5
Rất Tốt
Đăng tải vào 31 thg 8, 2024
Good hotel in a nice location. Some maintenance needed. The location, right by the seafront, was really nice. The room was spacious and had a lovely wraparound balcony. It would have been nice to have had a comfy chair to use out there though. Bed was comfy and the room was clean. Nespresso machine was a bonus. The pool area was nice, if quite shady and freezing pool temp (it is winter to be fair). The breakfast was very good, lot's of choice and good quality. Lovely staff at breakfast. There were a couple of issues in the room that really should be fixed though, the wardrobe door was hanging on its hinges and this meant the light wouldn't turn off. Also the door to the bathroom was also on it's hinges. We also saw the rooms in the new block at the back, these are more modern but it felt a bit sterile for me, I preferred the seafront rooms.
Dịch
Phản Hồi Từ Khách Sạn: Dear hcn81 Thank you for taking the time to leave a honest review. We truly appreciate it, as feedback like this allows us to continue growing and improving our services and facilities. We have taken you review into consideration, and have forwarded it to the concerned managers. Also, we are glad that despite the room issues you faced, you enjoyed your stay with us. Looking forward to hosting you in the near future, hopefully in warmer days so you can truly enjoy the pool. Rob Van der Velden General Manager
caspianc2014
Lưu trú vào thg 8, 2024
Người đi công tác
4.0/5
Rất Tốt
Đăng tải vào 26 thg 8, 2024
I stayed here for a couple of days on a business trip. What an amazing and beautiful hotel with great seaside views. Check in was very swift and uneventful. However, the welcoming e.g. assistance with luggage from the car would have been appreciated. The rooms are spacious and well decorated. My initial room had a problem with wardrobe doors not opening and closing properly. The maintenance team was not able to fix this immediately and I was moved to another room. The second room was also very nice but the shower was not working! The maintenance team was fortunately able to fix this and I did not have to move to another room! Internet was good but could have been better. The breakfast did not have a lot of variety that I was expecting but it was great nonetheless. The staff were amazing and helpful despite language barriers. In summary, I would say this is an amazing hotel but I would encourage close maintenance to be done so that the hotel is not run down a few years down the line.
Dịch
Phản Hồi Từ Khách Sạn: Dear Caspianc2014, Thank you for taking the time to leave a honest review. We truly appreciate it, as feedback like this allows us to continue growing and improving our services and facilities. We have taken you review into consideration, and have forwarded it to the concerned managers. Also, we are glad that despite the room issues you faced, you enjoyed your stay with us. Until next time, Rob Van der Velden General Manager
Bart R
Lưu trú vào thg 8, 2024
Người đi công tác
1.0/5
Đăng tải vào 15 thg 8, 2024
We checked in on the 12th of August and checked out on 14th of August. Every morning we had to call reception for bath towels to be sent to our rooms. Something that is part and parcel to be found in any hotel room. We had to also call every morning for milk to be sent to us which was never placed in our room with the tea and coffee. A 5 star hotel in which we got a 1 star treatment. Lastly the pictures they show on their website is a complete misrepresentation. The rooms are not in those two towers that are prominently displayed on the right hand side. There is a third tower which hosts the rooms and is not displayed on their website.
Dịch
Phản Hồi Từ Khách Sạn: Dear 66bartr, Thank you for taking the time to leave us a review, as feedback like this allows us to continue to improve our services. We would like to apologize for the negative experience that you had. Please note that we have forwarded your review to the concerned managers. Rob Van der Velden General Manager
Kirubel S
Lưu trú vào thg 7, 2024
Người đi công tác
1.0/5
Đăng tải vào 17 thg 7, 2024
Despite the hotel's good quality and pleasant view, the reception service was terrible. The staff were impolite and unhelpful. When I inquired about why the shuttle to the airport was delayed, they claimed it was because the driver was picking up another guest, which contradicted the information given by our agent. Furthermore, on the afternoon of July 17th, 2024, the receptionist was unprofessional. She assigned me a twin bed, stating that no other rooms were available, and when I explained that I couldn't sleep in a narrow bed, she responded dismissively. When I asked to speak with her supervisor, she said he was in a meeting. Overall, the hospitality at the hotel was very disappointing, especially from a Radisson Blu, which I expected to be much better.
Dịch
Phản Hồi Từ Khách Sạn: Dear Kirubels2020, Thank you for taking the time to leave us a review. We appreciate your review, as feedback like this allows us to know what we need to do better to improve the quality of our services. First, we would like to apologize for the experience you had. This is not the quality of service that we strive to provide. Secondly, we would like to let you know that we have forwarded your review to the concerned managers, and are taking steps to improve the quality of our service. Once again, we would like to apologize for the experience you had. We sincerely hope that you allow us another chance in the future. Rob Van der Velden General Manager
SinovuyoM4
Lưu trú vào thg 7, 2024
Một mình
5.0/5
Nổi Bật
Đăng tải vào 1 thg 7, 2024
I visited Maputo for the first time and spent 2 nights at the Raddison Blu. The check-in process was seamless, the room was spacious with a nice sea-facing view as requested. I must commend the staff for being so friendly and helpful. A special thank you to Armando, Jose (concierge) and Ernesto Casso (Azul) for making my birthday a memorable one. I'll definitely be visiting again for a longer stay. Obrigada Raddison staff.
Dịch
Phản Hồi Từ Khách Sạn: Dear SinovuyoM4, Thank you for taking the time to leave us a review. We are very happy that you enjoyed your memorable stay with us. We'll be sure to communicate with your team members how they made your birthday special. We are very much looking forward to hosting you again in the near future. Until next time, Rob Van der Velden General Manager
fermidesousa
Lưu trú vào thg 6, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 25 thg 6, 2024
The room was very comfortable and clean. Great views from the eighth floor. The only drawback was that our 4 family members (all adults) were in rooms on 3 different floors! It made visiting each other difficult because we didn’t have access to the floors other than our own because the elevator would only open at our floor using our key card. Breakfast was excellent - such a selection! And eggs prepared fresh while you waited! If I ever come back to Maputo I would stay here again
Dịch
Phản Hồi Từ Khách Sạn: Dear Fermidesousa, Thank you for taking the time to leave us a review, as feedback like this allow us to continue to improve our services. We really appreacite your feedback. And we are happy to know that you and your family enjoyed our services & breakfast. We are very much looking forward to hosting you in Maputo in the future. Rob Van der Velden General Manager