Premier Inn Manchester Central

Informed on arrival restaurant closed due to an issue. Asked if table bookings could be transferred to nearby Premier inn, no had to walk and do myself). Walked to other premier inn to rebook to find restaurant closed at 5pm. Queued at other reception for 20mins to say they couldn’t book tables, had to go to restaurant. Explained this was closed. Staff member did take me up to find restaurant closed but did help remake bookings. Room noisy. Charged for WiFi despite this supposedly being included in premier rooms. Flat roof outside room that was clearly accessible to people judging by writing on windows. Felt uncomfortable as lone female. Had to have curtains closed at all times. Water pressure in shower non existent. Dust everywhere

When we arrived we had previously requested a ground floor quad room and early check in,but when we arrived we didn’t have a allocated room and were shown 4different rooms one of which was on the 6th floor,one room had mould on the bathroom ceiling and the room was very small and cramped,you had to shimmy down the bed to get out as there was no space between the beds,the reception staff were lovely but the manager wasn’t very friendly or polite,had previously stayed before with no problems but this time was very disappointing in all it took us 3 hours to check in and eventually get in our room.

We had a really relaxing stay before a day of travel, the rooms were very clean and nice cold waters waiting in the fridge upon arrival, Sarinda checked us in swiftly and made us feel more than welcome, thank you for having us, i’m sure we will be back again :)

On arrival we were checked in by Sarinda and she made the process very easy. She was very apologetic for the system being slow but that was beyond her control and we understood. Premier plus rooms were very cost and beds super soft. At check out we were again seen to by Sarinda and she made us feel very welcomed and almost not want to leave. She’s a credit to your team and is an absolute lovely chatty lady.

Overall the staff was good, what to expect with premier inn, comfy beds, few noises but nothing too loud but good location not far to walk to main bar & restaurant area.

Clean facilities, lovely and helpful staff, hotel room has everything that you need for an overnight business trip. Loved the make up mirror. Some improvement feedback would be to have two ironing boards in the ironing room. Literally a stone's throw away from the Convention Centre

Central and handy for a short stay on business or for leisure. What you would expect in a hotel of this type.

Comfortable room,polite receptionist, excellent service from Tracey in the reception area for breakfast. My children enjoy there stay. The bed was comfortable.No problem at all with the shower.i am glad that we were in control of the heating.Love the updated light system.

Thank you Dagmara and the team for a great stay! The hotel is in a great central location but still really quiet, even on a bank holiday weekend! The room was as you would expect with a good shower. Team were all very friendly, and even though it was busy, there were plenty of team around to avoid any waits. Thank you!