Tài Khoản Khách
3 tháng tư, 2024
A Disappointing Experience at Billionaires, far From a Luxurious StayReview: My family, a group of 12, recently stayed at Billionaires for 3 nights, and I am compelled to share our less-than-stellar experience to caution others. While the apar**ent itself was the only silver lining of our stay, the service, especially in the absence of the manager, was disappointing, to say the least.From the get-go, we were met with disorganisation. Essentials such as soft drinks were unavailable, and to our dismay, this was just the tip of the iceberg. The restaurant’s menu was a mere suggestion, as most of the items, including basic food, were not available. Our hopes of enjoying a pizza at lunch or indulging in ice cream were quickly dashed, as neither were available. What made matters worse was the lack of communication from the establishment regarding these inconveniences. As vegetarians, our dining options were severely limited, with hardly any choices to accommodate our dietary preferences. This lack of consideration was evident from the moment of our arrival. Despite being picked up from the airport, no amenities like cold towels or water were offered—a basic courtesy we expected. The welcome at the hotel was underwhelming, with only one person attending to our large group, making the process unnecessarily slow.The exclusivity expected from a place named Billionaires was missing in every aspect. The brand of water provided was not to our preference, with no alternatives available. It was clear that the staff did not prioritize making us feel special or valued.Our complaints on the last day prompted a reactionary service, where soft drinks were hastily sourced from room fridges—an action too little, too late. Promises to fix the elevator remained unfulfilled, leaving us to navigate lies and a lack of accountability. In summary, our stay at Billionaires was marred by a series of disappoin**ents. The lack of basic amenities, poor communication, inadequate food options, and indifferent service significantly detracted from our experience. It's disheartening to report that Billionaires falls short of the luxurious, accommodating stay one would expect from its name.
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