Luna Club Hotel Yoga & Spa 4Sup

First of all I would like to highlight that the staff members at the reception and restaurant were lovely and helpful so this review is not a reflection on them. I had breakfast included in my package, which I do not regret! The buffet was delicious and special shout out to the talented chef who was behind the eggs and pancakes. He was always kind every morning despite how busy it gets. The location is amazing as you are close to the “*****” where there are plenty of restaurants to choose from, cafes and desert locations. There is a local train station that can take you directly to Barcelona for the day for €11 return per person. It’s a great way to spend the day away if you like to explore. The beach nearby are nice and quiet, however I prefer a pure sandy beach this one had small pebbles on it so it wasn’t as smooth on the skin. Now, the bedroom was spacious and the balcony had a good view of the adult pool. What I found disappointing was the first night we was told "wifi is slow" the hotel wifi did not work at all for the five days being there. Luckily I had the option to add on data but that shouldn't be the case. The fridge was terrible, it would be "on" but it does not keep anything cold. The blow drier in my room did not work either so my hair had to air dry so bare that in mind if you like swimming. The spa is expensive for what you get. The hot tub the bubbles sting your eyes, the sauna was not hot at all barely worked. I recommend you go to the spa on weekdays so you only pay €10 each instead of €20 each. I also think the spa facilities should be included in the hotel stay. The TV in the bedroom does not work either, I tried multiple times to get any channels to appear and it did not lead to anything. There was an incident there where there seemed to be a mini fire where police and fire brigades were there and we couldn't enter the hotel for a while. After it had been cleared up no one gave us an explanation of what happened or an apology for the inconvenience. Since then the fire alarm kept on going off during our stay at multiple occasions. Overall you don't have to book the 4* side there's not much of a difference in my opinion. It was an experience as I mentioned at the start nice staff but too many things were off about the room.

It is the second time we stay in Luna Club and Spa in Malgrat de Mar. We stayed in October both times, almost at the end of season.This time we purchased the all inclusive package. -the parking was not free unless the room was booked directly through the hotel website, since we booked through 3rd party we were asked for 15€per day + we found parking on the streets around the hotel, but I imagine in high season it is not easy to find and tickets are issued frequently in the area -the all inclusive drinks package is very limited, only one of each type of drinks is included(one whisky, one gin etc) and lower quality brands. No lemonades or fresh orange juice either, some types of coffee also not included, and the soft drinks were not bottled. + food is plentiful and Mediterranean style, always options for fish chicken and vegetarian dishes and most dishes were great -sometimes the food was really salty, not cooked properly, especially at lunch -desserts options this year were not great, repetitive types and not tasty overall. On the last stay in 2019 they had a chocolate fountain more assortment of fruits and better desserts -the all inclusive food options during the day are not great, some fruits,cakes and leftovers from breakfast or lunch, so if you skip lunch and want to eat from the all inclusive bar is not great +on the all inclusive package there is a free entry to the spa per person, which is great, but from Thursday to Sunday you can only go for 2h. The price was 15€ per day/2h otherwise +the spa is a must visit experience, although some features were not well kept since our last visit(the chromotherapy shower was broken, some heated chairs as well, less seating areas) +the rooms are nice and spacious, and kept clean regularly, although on our last stay we had more toiletries provided and the room was cleaned more often +the additional adult only pool is great, although be minded you have to pay a towel rental fee plus deposit and an additional fee if you want to use the Balinese beds by the pool(15€per day) +the staff is really good and kind, especially the bar staff and restaurant, many thanks to them, really good customer support and service +nice entertainment programs throughout or stay(5 out of 7 nights), although not great for youth and teens, not the party kind of vibe, which is why we chose Luna Club +relaxed and calm atmosphere everywhere, nice sitting areas, lots of sunshine Overall I recommend the stay at Luna Club for the price difference between Luna Park, but either go for room and breakfast only or for the breakfast and dinner option. I do not recommend the all inclusive as for the price difference you can buy whichever drinks you like and eat on the beach or other restaurants during the day. Also lots of add ons that were not included for all inclusive guests and you still have to pay for them. Thank you for our lovely stay!

Pool area beautiful and clean unfortunately no pool side bathroom. Had to use rest rooms beside restaurant downstairs. Rooms outdated, no fridge or coffee facilities. Bar staff policed ice cubes! One in particular very arrogant and dismissive. Food was nice and good choice although we did not eat in for all meals.

We fell in love with the look of the hotel both on Thomas Cooks site and the hotels website. A haven of calm bliss and wellbeing surrounded by several pools and relaxation areas. We particularly liked the idea of participating in some Yoga classes, and relaxing in the Spa area. So excited for our holiday (first in 3 years) we were showing everyone we knew the amazing pictures on the hotels website’s. The hotel, resort was actually situated in the middle of several residential blocks of flats, the whole area although very clean was completely covered in graffiti. We arrived and all was not what it seemed. (for another review solely for Thomas cook, we had had a nightmare since landing) Got to reception was looked a little different to the pictures, just believing I was tired from the travelling, decided to breath and take It all in our stride… The reception staff barely spoke any English which I found very strange. There are two hotels within this resort and thankfully we notice this at time of booking, the Luna Park is 3star and the Luna Club is 4star. It was actually portrayed that these were quite far apart too but actually there are basically joined and either side of the reception area. In fact the dining hall was on the lower floor of the Luna Park side, with the resorts Bar also on this side. The Club was absolutely not 4 star quality. We were pointed to where we had to find our room on the 5th floor, basically to enter the “Club” side you go through glass doors which I assume is to make it all a little posher, and a glass lift to boot. The room was basic but adequate, twin beds with double sheets, extra pillows. Plug points and side light switches either side of each bed was really good. Each room has a balcony with 2chairs and table, also a white plastic washing airer attached to the wall. We also had a small fridge which was a nice touch, I will recommend taking out the two small shelves so you can then get a few large bottles of water stood up inside. Game changer. Our room over looked a pool, of which I was very surprised at the size, we actually checked the website at this time and then it all clicked into place, amazing camera angels and marketing. This pool was in fact the adults only pool, around this small but Beautiful pool were your normal sunbed, 8 day beds and 7 4poster cabana beds. All looked very nice, until we read the signs around the pool the 4 post €59 per day!! The reception staff did come out with card machines as well… So we paid extra to stay in the Luna Club but the Luna Park holiday makers could also use this adults only pool, why did we pay for the more expensive side if you can in fact use the pools on the Club side. We decided half board was a suitable option for us, expecting to be able to get a bar snack around lunch time… errr no, the bar only sold ready salted Lays!! So we had to walk into town for any snacks for lunch time. Breakfast and dinner were really good, plenty of options for all, everything

This hotel has a range of activities to offer and caters towards relaxation. staff were so prompt and helpful. All locations of the hotel are clean and functioning. In terms of location make sure to plan your excursions ahead as Barcelona is a far distance. However the Santa Susanna station is walking distance from the hotel. The catering staff were absolutely polite and friendly, I would definitely visit again. There are plenty of nearby beaches to visit during your stay. Thankyou for my pleasant stay!

Stayed for one night, the best hotel! If you have a Chance definitely stay here. The rooms are spacious and clean. The decor is beautiful, let alone the pool! We got breakfast and let me say they have everything you can think of. There’s an adults only pool which our balcony overlooked. Amazing views! However, this pool did smell like sewage. So we spent our time in the bigger pool, which was quieter and way more spacious! Be prepared the wait reception, long lines. But we didn’t mind as the views were amazing to look at! Ps we stayed at the 4 star part of this hotel. Thank you for the best stay!!!

Highly recommend this hotel. Apart from a slight issue with room allocation, which manageress deftly dealt with on our arrival, this was a perfect break. The hotel is beautifully set out, with lovely pools and plentiful sun loungers. The rooms are clean and well-kept and the soaps maintain the scent of spa. The spa itself is lovely. Definitely worth having a massage. The yoga classes are very good in a lovely fully equipped yoga hall. Came away well-rested, relaxed and restored.

4 friends on a 4 day break. The hotel experience was just perfect for us. Basic enough rooms that were kept spotlessly clean as was the entire hotel and grounds. But biggest laudits go to the staff of this facility. From reception, cleaning staff, bar and restaurant all were exceptional! It was clear they love working in the hotel and had great friendships amongst eachother. The resort fell down but Luna Hotel and Spa made up for it in abundance. We went all inclusive and were more than catered for in all areas, drinks and snacks at the pool and all meals in restaurant. Lots if beds at the pool during our Sept. Stay

Good location, lovely pools, amazing yoga classes and nice food. But. It's not self service with drinks, you can't just help yourself to tea and coffee or water, you have to ask for it at the bar (although the staff are very friendly and helpful). Other downside is that the evening entertainment starts quite late (9.30pm) and is open air/by the pool. This means there's no getting away from it, it's really noisy in the room even with all the windows and curtains closed. Annoying if you want an early night to catch the sunrise (like I do) and completely at odds with the presumed peace and tranquility of a yoga hotel, I'm not going to be able to shut it out and get sleep until whatever time it ends (it's now 10.30pm and still going strong). Not yet used the spa so can't comment on that. It's booked for tomorrow though. Reception staff are very friendly and helpful too. There's alot of great stuff, it's just confused about what vibe it's meant to have