Các đánh giá Grand Artos Hotel & Convention

the hotel condition is quite ok and located at the center of Magelang but we were suprised with CS of the hotel when informing check out time which we already noticed at the first place, and really, it is not necessary to be informed anymore coz we were planned to check out at 11.00am instead. and we felt that we were being expelled., when we need the bell boy upon check out., we were told to wait for queing, but we refused and decided to take all of the bags and luggages by ourselves., but suprisingly we saw the lugggage carts were stayed idle at the lobby unused. we do hope it wont happen to other guests and the hotel can improve the level of service to its customer. thank you