Các đánh giá JW Marriott Hotel Madrid

JW Marriott chưa bao giờ làm tôi thất vọng. Phong cách trang trí rất phù hợp với sở thích của tôi. Ban công nhỏ trong phòng là một điểm cộng. Vị trí cũng ở trung tâm thành phố. Đi khắp nơi rất thuận tiện. Tôi sẽ ở đây lần sau thời gian.

Excellent location and service

excellent location good service breakfast a bit pricey though

我是幫客户訂個人房間，我明明已經付費了。酒店前台系統沒查到。幸虧我有安排工作人員陪同客户入住，不然很影響我客户入住的感受，國際連鎖的酒店賬户系統出問題。很難理解

陽台很出片的呀

位置非常好，服務也非常好，早餐很棒！訂的露台房氛圍一流，洗漱的用品也很棒！大堂的香薰很舒服，五星推薦！

非常好，住過這麼多西班牙的酒店

服務很一般啊，但地段好 方便去周邊旅遊景點，硬件設施一般

酒店位置不錯

位置非常好

The entire staff, from the front desk, concierge and bellhops were amazing. We were there July 18-21st and my wife (who already had fallen and broken her wrist in Marbella earlier in the trip fell and broke her kneecap while touring Toledo on July 19th. Upon our return to the hotel, the staff was so helpful trying to make her comfortable. Frequent deliveries of ice bags, delivery of borrowed crutches and acewraps as well as topical anti inflammatory med until we left to go home were amazing! The manager, Mikaela delivered some herself! Beautiful hotel! Great amenities but amazing people!

Superb old building, plush, modern rooms, a good table, great central location close to everything: difficult to beat JW Marriott Madrid. Everyone is very friendly and efficient too, with a definite special thanks to Ricardo, the young, professional and hyper elegant Maître d’Hôtel at their restaurant.

Travelled in June as a couple for a long weekend in Madrid prior to an important business meeting. Arrived Friday morning and all was well, it went downhill from there. Services - not up to a five star city hotel at this price range. I’ve been using Marriot a lot recently because despite the properties often not having the local charm things just tend to work well. Not here and no longer will I be using Marriot. Firstly, this was expensive, paying luxury 5* money. On the Saturday morning we out in some dry cleaning and heard nothing. On Sunday, when we phoned them we were told ‘by the way we haven’t done anything with your dry cleaning because we can’t do it on the weekend and would have to wait for Monday’. At this price range not being able to arrange dry cleaning over a weekend in unacceptable. Not proactively messaging me about it so that I could find an alternative is worse. On top of that nothing else was good. The bed was too hard, the bathroom was tiny, the pillows were cheap and uncomfortable, the cocktails and canapés we had in the lobby bar were poor. Overall we were just constantly disappointed. A shame.

Outstanding hotel all around from the friendly professional employees to the perfect location to all the sites of old Madrid. The hotel is very clean and modern. The bed was so comfortable and no outside noise was heard from the streets below. The bartender Fernando was awesome and Javier at the front door was very helpful as we had a language problem with our ride share driver. Hope to come back again someday!