Tài Khoản Khách
ngày 29 tháng 3 năm 2025
I was advised that there is hotel coach,
Hotel never informed that I have to book in advance, I was standing in cold weather on the road for 45 minutes and when bus did not come, I called hotel, they say you should have booked the coach and it is not free of charge and till 9.00 PM not available ( on that time was 6.45 PM) SO I have to spend Euro 29 to get a taxi to reach hotel.
At hotel for next day coming from hotel to airport they charge me euro 5 for coach, IN past I have booked hotel through *********** and never had such bad experience to get charged Or not availability of the coach. I guess hotel or trip .com, should be fully responsible to reimburse me .
At hotel there was no tea kettle available, when I asked to keep one suitecase in consignee room, hotel said you have to pay for it, It was horrible experience and never again I will like to go to this hotel
Dịch