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Tất cả đánh giá(47)
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Vị trí tuyệt vời(8)
Đánh giá tiêu cực(2)
C H
Phòng Deluxe
Lưu trú vào thg 4, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 5, 2024
Close to station and metro… welcoming, clean, relaxing and spacious room… simple while nice breakfast… except there was a mosquito in the bathroom which could be acceptable being next to a site opposite…. Highly recommended if the rate could be more attractive… Will check in again next round
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We appreciate that you took the time to share your experience with us.We regret to hear about the inconvenience caused by the mosquito presence in your bathroom. Rest assured that our hotel's cleanliness and guest comfort are of the utmost importance, and we maintain rigorous standards to ensure a pleasant environment for all our guests.It is heartening to learn that you enjoyed the convenience of our proximity to the station and metro, and found your room to be relaxing and spacious. We are also pleased that our breakfast offerings were to your liking. Your commendation is greatly appreciated and serves as an encouragement to our team who strive to provide a superior experience. We take note of your comments on our rates and continuously work towards offering the best value to our guests.We hope to welcome you back. All the best.Belén PunzónGuest Experience
bobarros
Phòng cao cấp 1 giường King Size
Lưu trú vào thg 8, 2024
Một mình
8 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 9, 2024
Facilities are great, good breakfast, comfortable room and great option to be close to the station
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to review your stay.We are delighted that you had such a memorable experience at Barceló Imagine.We are thrilled that you enjoyed our facilities, the variety of breakfast options, the comfort of our rooms, and our convenient location close to the station. Our team takes pride in providing a diverse range of amenities, from our state-of-the-art fitness centre to our Sky Lounge terrace with stunning views of Madrid. Each of our themed rooms is designed to offer a unique and immersive experience, reflecting the musical essence of our concept hotel.We look forward to welcoming you back on a future occasion.Best wishes,Equipo Barceló Imagine
kalamcandy
Phòng Deluxe
Lưu trú vào thg 1, 2024
Vợ chồng
14 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 22 thg 2, 2024
Although it is 100-200m far from train station and metro station, it is better than another hotel which is exactly located on top of train station because Barcelo is real 4 stars hotel (another one is just 3 stars standard, I stayed both hotels in this trip.)
Breakfast is good, room is clean, worth of money. Will stay again when I visit Madrid in future.
Dịch
Phản Hồi Từ Khách Sạn: Dear Kalam,Thank you for your positive feedback.We're delighted to hear that our location, a short walk from the train and metro stations, provided a convenient base for your stay, and that you appreciated the distinction in star rating compared to other options in the area. It's wonderful to know that the cleanliness of your room, the quality of our breakfast, and the overall value met your expectations.We are looking forward to welcoming you back for another stay whenever you find yourself in Madrid again.We look forward to welcoming you back on a future occasion.Best regards,Equipo Barceló Imagine
Tài Khoản Khách
Phòng cao cấp 1 giường King Size
Lưu trú vào thg 9, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 10, 2024
Excellent service and very clean
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you very much for your kind feedback.It is gratifying to know that your stay with us was a pleasant one.We are delighted that you appreciated the attentive service and spotless cleanliness at Barceló Imagine. Our team strives to provide a welcoming atmosphere and impeccable cleanliness to ensure a comfortable and enjoyable experience for all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Imagine
BACHAR
Phòng Deluxe
Lưu trú vào thg 1, 2024
Vợ chồng
3 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 9 thg 2, 2024
Service is nice. Bauffet is super. But location unconvinient
Dịch
Phản Hồi Từ Khách Sạn: Dear Bachar,Thank you for your review.We are sorry to hear that the location of our hotel did not meet your convenience expectations. Despite this, we are delighted to know that you enjoyed our service and the buffet, which we strive to maintain to the highest standard for all our guests.Your kind words about our dedicated service and superb buffet offerings are much appreciated. We always aim to provide exceptional dining experiences, and it's rewarding to hear when we succeed.We hope to welcome you back in the future. Best wishes,Equipo Barceló Imagine
Người Dùng Ẩn Danh
Lưu trú vào thg 11, 2022
Gia đình
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 20 thg 12, 2022
Wonderful hotel for music lovers. Only disappointed not to use the pool as it's the winter season. Would definitely stay again.
Dịch
Tài Khoản Khách
Phòng Deluxe
Lưu trú vào thg 5, 2022
Người đi công tác
13 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 7 thg 6, 2022
Good design and nice comfortable room, good amenities. Not very fancy neighbourhood, but well connected and just
walking distance to the train and metro station. Some difficulties with the staff: at the check in we arrived 2 hours early at 12:00; the room was ready, but they asked for an early arriva extra charge. After negotiation they waved the extra charge. The last morning I had a work meeting at 10:00 with 2 people and I asked for coffee but both bars in the lobby and at the pool were closed until 10:30. They agreed to make an exception and to serve coffee before 10:30; the waiter was very annoyed in front of my guests.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We appreciate that you took the time to share your experience with us.We apologise if our bar hours didn't quite meet your expectations. However, our opening times are established to enable us to undertake essential maintenance and cleaning tasks so that the bar meets our high standards and hope we can count on your understanding.Rest assured that your comments regarding the service will be addressed with the relevant managers to identify any issues that need to be dealt with. We appreciate your insight and will do our utmost to improve this aspect of our services.However, we are happy to know that you found our hotel to be convenient for transport during your visit to Madrid.Similarly, we are pleased that you had a comfortable stay and that you liked the room we accommodated you in, with all necessary amenities.We are also grateful for your approval of the décor that is aimed at guaranteeing a memorable stay in our hotel.We hope to have the opportunity of welcoming you again in the future. Best wishes,The Management.
Ms Kay
Phòng Deluxe
Lưu trú vào thg 3, 2022
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 4, 2022
Was a great hotel with lots of room space. Shame we had an emergency and had to cut our trip short.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to review your stay.Our entire team is delighted that you enjoyed your stay with us. A message of satisfaction from a recent guest is always a reward and incentive for us to continue upholding our high standards.We look forward to welcoming you back on a future occasion.Best wishes,The Management.
Mohammad K
Lưu trú vào thg 2, 2023
Du lịch cùng bạn bè
4 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 5 thg 3, 2023
Everything was perfect
Dịch
Tài Khoản Khách
Phòng Deluxe
Lưu trú vào thg 7, 2022
Người đi công tác
21 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 11 thg 8, 2022
Good location
Dịch
Marina
Phòng Deluxe
Lưu trú vào thg 7, 2024
Một mình
3 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 15 thg 8, 2024
Отель очень красивый, персонал приветливый, хорошая зона у бассейна с лежаками и баром, расположен далековато от центра (на такси выйдет примерно 15 евро)
Dịch
Phản Hồi Từ Khách Sạn: Уважаемая Marina,Мы очень рады, что в целом Ваше пребывание в отеле Barceló Imagine оставило приятные воспоминания.Тем не менее, мы приносим извинения за неудобства, связанные с расположением нашего отеля относительно центра города. Мы понимаем, что это может быть важным фактором при выборе места проживания, и надеемся, что близость к станции метро и поезда Чамартин, расположенных всего в пяти минутах ходьбы, частично компенсировала это обстоятельство.Мы восхищены, что Вы высоко оценили красоту нашего отеля, радушный сервис нашего персонала и зону у бассейна с лежаками и баром. Эти элементы являются важной частью того, как мы создаем незабываемый опыт для наших гостей, и мы гордимся тем, что смогли предложить Вам такой высокий уровень сервиса.Надеемся увидеть Вас снова. Всего доброго,Guest ExperienceEquipo Barceló Imagine