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Vị trí4.3
Trang thiết bị4.2
Dịch vụ4.3
Vệ sinh4.1
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Tất cả đánh giá(46)
Đánh giá tích cực(36)
Đánh giá có ảnh/video(3)
Đánh giá tiêu cực(10)
Nc1991
Lưu trú vào thg 7, 2024
Du lịch cùng bạn bè
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 thg 9, 2024
Amazing location in the heart of the city. Car parking was easy to find and use.
Dịch
Tài Khoản Khách
Phòng đơn cá nhân
Lưu trú vào thg 8, 2024
Một mình
5 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 6 thg 9, 2024
직원들은 모두 친절합니다. 위치는 훌륭합니다.
욕실에 곰팡이나 틈새에 머리카락이 있어 조금 아쉬웠습니다
We Stayed here whilst walking the Camino del Norte. It has a Great central location close to lots of restaurants. Room was very comfortable with plenty of space and a good sized bathroom. Breakfast was great. Would happily recommend this hotel.
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Gia đình
2.0/5
Đăng tải vào 23 thg 9, 2024
Good location near to restaurants, old town and Guggenheim. Decent room - clean and everything works. Encountered poor service. Reception staff not willing to assist even when asked. Breakfast buffet decent. Considering options available will not be back.
Dịch
331marciad
Lưu trú vào thg 8, 2024
Một mình
4.0/5
Rất Tốt
Đăng tải vào 29 thg 8, 2024
Good location. Very clean. Friendly and helpful staff. . Good beds and linens. Rooms on small size. Gym for individual exercise. Had nothing in room to provide instructions o how to use services such as coffee maker and TV. The instructions posted on how to use the safe were incorrect. I had to call someone to come to my room and she said they were incorrect and showed me how to do it.
Dịch
Woodyjudy
Lưu trú vào thg 6, 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 17 thg 6, 2024
A very nice hotel with comfortable rooms and beds in a very good location with many eating establishments and shopping. The breakfasts are very good with a wide variety of food choices in buffet style. Only negative was getting hot coffee from too few servers.
Dịch
spc354
Lưu trú vào thg 6, 2024
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 4 thg 6, 2024
Small rooms, but clean and well appointed. Nice location and good opportunities to hike and walk around. The breakfast was good, and staff were very helpful. I would stay there again. The bookshelf wallpaper was a nice touch as far as I was concerned.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, we want to thank you for choosing the Carlton Hotel for your stay in Bilbao, and for sharing your comments about your experience. We are excited to know that you enjoyed your accommodation. In reference to the size of our rooms, we are very sorry if the room assigned to you was small, we do not have sufficient information about your reservation, but we comply with all the regulations and quality standards corresponding to a 4* hotel. We hope to welcome you again in the near future and you can enjoy more personalized accommodation. Best regards. Yolanda DH Aránzazu Hoteles PR Manager
travellerI572MM
Lưu trú vào thg 5, 2024
Vợ chồng
1.0/5
Đăng tải vào 20 thg 5, 2024
This hotel is one star hotel, rooms are not good at all, they always try to push the worst room to you unless you demand better room they don’t give to you. They don’t have too many good rooms, some rooms are without windows , staff are rude . I would not recommend this hotel. The price compare to the room type is very expensive. I stayed here for total of 5 days coming with one of the big tour company. Breakfast is not as good as I was thinking. Do not recommend
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, we want to thank you for your stay at the Abando hotel. Your comments have surprised us greatly, since they do not coincide with the opinions of our guests. First of all, our 4* Hotel Abando accommodation complies with all the regulations of the quality standards of an accommodation of its category. Our staff never tries to accommodate our clients in worse rooms, as indicated in your comments, and much less in a rude way, we are very sorry that you have felt this way. We hope to see you again soon and that you can enjoy a satisfactory accommodation. Best regards. Yolanda DH Aránzazu Hoteles PR Manager
dd101
Lưu trú vào thg 5, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 14 thg 5, 2024
I stayed one night in a single room in this hotel. It was exactly as advertised on the hotel website. The room was very clean and perfectly adequate. Hotel staff at reception were helpful and efficient. The rate was good value for the standard of accommodation on offer. The standout for me of the hotel was the location - it’s a perfect base for everything Bilbao has to offer. It’s in a lovely part of town with very nice bars and restaurants on the doorstep. It’s also very close to public transport stops… but to be honest Bilbao is very walkable from this location. I would stay here again without hesitation.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, we want to thank you for your trust in choosing the Abando hotel for your stay in Bilbao and also for sharing your comments about your experience. We are very excited to know that you have enjoyed your accommodation, as well as the central location of our building, close to everything. We hope to see you again soon. Best regards. Yolanda DH Aránzazu Hoteles PR Manager
Marie L
Lưu trú vào thg 5, 2024
Một mình
5.0/5
Nổi Bật
Đăng tải vào 11 thg 5, 2024
I was a solo traveller. I cannot say enough positive things about two of the girls on reception. I apologise for not asking their names I should have. I stayed in the hotel two nights early in April and another two nights at the end of the month. I was travelling on the boat. They contacted the taxi for me for the Sunday morning and made sure I knew where I was going. I had to get the metro first. They told me how to get to the subway and which direction to travel. I am a pensioner and they insisted that I got the lift down for the metro as I had heavy luggage. They wrote out in point form the order I was to do these things. They will never know how much I appreciated their help. I hadn't Spanish but that wasn't a problem for them. I am not a well travelled person so this was all a new experience for me.
Dịch
Phản Hồi Từ Khách Sạn: Dear client, we want to thank you for your stays at the Abando hotel and for your comments about your experience. We are very happy that you felt satisfied with the help of our reception staff to help you with everything you needed. We hope to see you again very soon Best regards Yolanda DH Aránzazu Hoteles PR Manager
Tài Khoản Khách
Lưu trú vào thg 4, 2024
Vợ chồng
1.0/5
Đăng tải vào 20 thg 4, 2024
Pros- great location Pros-room service was cheap and good. Had “mixed salad” and was an amazing tuna salad for only €12 Cons- Visiting in April meant the heating was on & stiflingly hot. The controls in the room were either on/off without ability to control the heat. Incredibly noisy and very little air movement. Location meant that if you opened your window it sounded like you were above a lorry losing park or bar 24/7. Constant noise from cars beeping and people shouting. It was a hellish few nights. Cons- breakfast like a noisy cafeteria Cons- minimal toiletries & supplies in room. We got 1 sachet of coffee and 1 sachet of decaf coffee in a double room! And 1 milk. When I asked for more I was given 1 additional sachet and 1 milk and still no teaspoon. Cons- room 516 was a “nice room” I was told. Turns out it’s next to the lifts, at the top of an open lobby to the stairs. You heard everyone and everything. Tip- bring own tea coffee toiletries supplies Tip- if you like sleeping w your window open don’t book this place