Minnie K
ngày 16 tháng 6 năm 2025
Hotel was renewed surprisingly hotel now provided shampoo, conditioner, body gel, body lotion!!! Even provide shuttle bus to the airport, ferry terminal, port etc. room renewal with a huge tv, king size bed which can accommodate up to 3 adults!! Tile in the bath also new. Check in staff asking question and offered hotel provide shuttle bus so he suggested me to cancel my taxi booking to save money. Other side, guests must paid 500 HKG dollars for room deposit even I have paid for the room but also understand the policy. During check out 16/6/2025 the cashier lady wasn’t seems present or try to follow up with housekeeping,. She saids comeback after 5 mins. When other guest gone I have followed up with her she try to call & keep walking at the area. The worst part was once she defined my money she just handled to me like money has no value and not even say even here is your deposit or even says thank you!! At first I want to rate hotel 9 out of 10 but with this lady attitude I would give 7/10. Please improve exp in the morning guest should leave with present smile not staff attitude. Don’t judge people by their appearance , we have long travel to go we not gonna wear brand name to attack thief’s or to impress staff. Anyway I would recommend this hotel for people who come here even short or long period. It’s good value for money. And convenient. Near by have many local restaurants or Mcsonalds, supermarket. Easy catch bus 25B, 26A to Taipa or tourist spots. I decide to stay this hotel cause my last night in Macau. I have lives here for almost 2 years to work. And will definitely back to this hotel if I’m back or traveling to Macau. And Hopefully the cashier lady will put smile on the pretty face.
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