Tài Khoản Khách
ngày 17 tháng 1 năm 2025
Great location for exploring Luxor, and a friendly greeting. However, our room was absolutely filthy - pillows were brown and pillowcases and sheets ripped. Chairs in room and balcony unusable as rickety and dirty. Fridge in room was so dirty I wouldn't have kept animal food in it. Room dirty on arrival and never cleaned or serviced in 3 days we were there, I honestly can't understand how any genuine review could say this place is clean!! Stayed half board, no choice in menu and food always cold. When we didn't eat stone cold kashari we were interrogated and told it was supposed to be cold and everyone else said it was good - very uncomfortable. Restaurant was nicely decorated, but again furniture broken and dirty and tablecloths looked like they'd never been washed. Rarely offered drinks of any kind, and no facilities in room. Usually waiting an hour or more for dinner. Cannot understand how this "hotel" has received it's ratings.
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