Caribou Highlands Lodge

Water supply died while I was taking shower. It came back few minutes later only to die again. Front desk person was the most unwelcoming I have ever seen. Unfortunately I have another reservation which is too late to cancel but would try to avoid this place in the future.

*Restaurant had zero food due to the fact that oven was broken *Kitchen would not allow me to take my Nach Plate to my room and instead gave me a cheap foam box that was too small for my food *Office or Lobby was locked in the morning even though the staff was in the Lobby *No restaurants open on the grounds VERY VERY POOR SERVICE

Solid value for the money. Clean, close to lifts, excellent restaurant on site. Would definitely stay again.

Beware of exactly what kind of bed you are getting before booking! ******* showed 2 beds, 1 queen and 1 full. We get there and we have a full size bed and a pull out couch! The couch had a mattress that was about 1 inch think and was the most uncomfortable bed possible. It was like laying on springs and two bars covered with a couple of towels. What a joke! Property never offered a solution or apologized. Only offered for us to cancel our stay for a $50 charge!

The most important thing you need to know is that the hotel restaurant is closed Monday and Tuesday. If you arrive late day on either of those days, your dining options are next to nil. The other Lutsen restaurant burned down and the remainder close at 8, so we were forced to spend an exorbitant amount for cheese and crackers at the general store. I wish I had known that in advance of booking; I would have chosen another day or had a large meal in Duluth someplace. The room was modest but nice and reasonably clean. More towels and cups and such for our three-night stay would have been nice. Not too sure about the jacuzzi—none of the jets were in helpful spots unless you’re a contortionist. I probably wouldn’t spend the extra next time. WiFi wasn’t terribly stable and would kick you out on the regular. TVs are a bit dated—you won’t be able to fling or airdrop to them, so you’re stuck with regular cable. Granted, if you’re in Lutsen, that’s probably not why you’re there, but evenings would have been more enjoyable with more options. All in, the stay was okay. I can’t say enough how limited your dining options are, though. No pizza joint, no GrubHub, very few places open. Oh yes, and if you’re going to Grand Marais, expect more of the same. The donut and pizza places are closed early in the week too. Would have been nice to know so we could plan around it.

Staff was very friendly. The room was spacious and clean and we appreciated the extra blankets. The shower was super. The hot tub was a life saver after a long day of hiking.

The property is currently being remodeled and is rally looking good! The pool area needs new furniture and some tables and umbrellas and some plants. The exterior of the building has new sidine and doors and looks so good! The condo we stayed in was good but could use some updates. The toilet needs replacing.

All rooms had stairs. We have a hard time with stairs Not handicap accessable. Food was great. Beautiful setting.

My wife and I are frequent “road trippers “ and this was a disappointing property. Front desk was almost inaccessible due to workers equipment. The bathroom in our room was dirty and damaged. Beds needed upgrading. Would not stay here again.